3 Messages
Enhanced Upload Speed
Hi,
I just bought an Arris S34 to replace my S33 modem so I can get the upgraded upload speeds. Is there something I need to do to make this happen? I activated the new modem but the upload speed is the same. Thanks!
Accepted Solution
user_fq9ruo
3 Messages
5 days ago
Turns out my specific local area hasn't been upgraded yet. So I'll need to wait until the upgrade hits my street. But at least I already have the modem ready to go.
Thanks.
1
0
XfinityDilary
Official Employee
•
2K Messages
15 days ago
0
0
user_fq9ruo
3 Messages
14 days ago
I tried rebooting from the app, and also manually restarting the modem. I did wait about 24 hours from that and tried both those steps again, but it still looks like my down speed is 176Mbps, and up is 41.2Mbps. I thought that with the S34 the upload speed should be much closer to the download speed.
2
0