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Hello @Philman911! I apologize that you are experiencing audio issues with your CBS channel. Have you tried reaching out directly to the network for support?

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CBS audio drops

For over a month CBS (ONLY) has intermittent but increasing audio drop out. An informal poll of others (neighbors, family, friends) shows they are having the same issue. Some also have xfinity BUT others have Verizon, youtube, fubo, etc as their cable provider. I've gone through online xfinity suppo

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Xfinity stream away from home

Xfinity Stream away from home is showing that ABC CBS and FOX are not available away from home network. Seems like this is a service change or a problem with the app. I am using the app on iPhone and iPad.

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@XfinityJustinM​ this must be a robot replying. We’ve stated previously, and this person literally said before it’s on the CBS APP and getting FATAL ERROR

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iphone

i'm trying to watch a program on CBS, and when I click on the CBS icon,, I get a fatal error that says, you've reached the maximum # of streams allowed with your subscription. To view this video, close the other videos you're watching and try again. I am NOT watching anything else when I try to do t

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Thanks for the update, @user_cmp119. It looks like the highlight option It’s currently only available for NFL games. Was the CBS game you recorded an NFL game? 

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NFL DVR highlights on recordings is not an option anymore?

I recorded game 1 of the NFL regular season game last Thursday. Lions vs Chiefs. I went to watch the DVR recording and the highlights option was not available. Normally this is in the bottom right if the screen. The game recorded with no problem. Smart resume was available. But where did the highlig

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Now that the CBS AA app is available on the X1 devices can I use my APPLE TV 'credentials' to log in on my XG1V4? I have CBSAA & SHOWTIME through APPLE.

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5 years ago

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Xfinity and CBS all access

I have Prime Video on my TV and already have some additional channels. Today I added CBS All Access. I cannot see all the shows. Some come up as restricted on this device...but I can watch on other devices. Any ideas onhow to correct this and remove the restriction?

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Scripps Subscription

Since March 31, 2026, we have not had CBS local/national programs which is upsetting. Today I asked Scripps to compromise with Xfinity. They advise that Xfinity is refusing to entertain offers to keep broadcasting CBS and has not responded to their most recent offer. I am now asking Xfinity to compr

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How do you know if you have X1 Infinity Comcast service and if you do how would access Amazon Prime to get to CBS all access (then cancel).

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Xfinity and CBS all access

I have Prime Video on my TV and already have some additional channels. Today I added CBS All Access. I cannot see all the shows. Some come up as restricted on this device...but I can watch on other devices. Any ideas onhow to correct this and remove the restriction?

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X1 Cable box making lound humming noise

I just got a new X1 cable TV box. I found I needed one so I could watch CBS All Access. I got it set up and working, but it makes a very lound humming noise (fan, I'm pretty sure) that does not quiet down when I turn off the power. My old box was quieter and got very quiet when I turned off the powe

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Still doesn't say how to move your CBS All Access account from Amazon Firestick to Xfinity X1. Also is Disneyt+ on or going to be on Xfinity X1

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5 years ago

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Xfinity and CBS all access

I have Prime Video on my TV and already have some additional channels. Today I added CBS All Access. I cannot see all the shows. Some come up as restricted on this device...but I can watch on other devices. Any ideas onhow to correct this and remove the restriction?

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Learned how to turn off the auto tune to HD feature….. the NON HD CBS is fine. No issue. Seems like a problem on your end…..

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Pixelated

CBS appears to be the only channel with this problem. Help it’s bad.

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Join the club. It is ABC CBS and FOX. No ETA. Supposedly and advanced team or engineers knows about it and is trying to fix it.

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Not getting local channel on xfinity stream phone app

All of the sudden I am not getting local channel 7 (abc) on my xfinity stream app on my mobile phone. It says "in home" only?

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I agree, it’s frustrating to watch a movie for two hours only to have the last few minutes cut off. Happened on CBS and other channels.

 commented 

3 years ago

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DVR times cutting off end of recordings

We are having the same problem everyone else is “all of the sudden!” We never see the end of any recording and if we watch on demand to see the ending…we have to watch the entire show!!!! This is ridiculous. Please fix the problem. We pay way too much money to have this continue.

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Fox, ABC and CBS now disappear from the TVGo lineup every day. Refreshing brings hem back but they only work about half the time. Just buffers.

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Unable to Access FOX, CBS and ABC

Since yesterday I cannot access FOX, CBS and ABC channels in my amazon firestick tv through the xfinity stream app. The message prompted Subscription Required::12012 Your subscription does not include this channel. Please choose another channel. All other TVGO channels are working just fine. Why am

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Cannot stream some channels on my tablet using the Xfinity Stream app.

When I try to stream CBS or PBS on my tablet using the xfinity stream app, I get a "Connect to in-home wifi to watch" message.

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Recording changes

When I set up certain recordings, Comcast changes the recording. Although I live in Mass, I live much closer to Providence so I watch their channels. When I set up Providence RI CBS, which seems to be the only one I have issues with, the recording switches to Boston CBS which is blocked since my are

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