Thank you for reaching out to us @Ken-knee360! I noticed the CBS Sports network currently requires a subscription to the More Sports & Entertainment package. Are you currently subscribed to the More Sports & Entertainment package?
Are you able to watch CBS on your cable box?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi @Ken-knee360. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Stream app and content entitlements. Are you attempting to watch the local CBS channel on the Xfinity Stream app and/or CBS app?
Has any recent account changes taken place such as transferring services or Xfinity ID changes? Please let us know if you are still experiencing issues and we can go through a few steps together in order to help you gain access to your Xfinity Video subscription while you're out.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Ken-knee360
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4 Messages
26 days ago
[Image Removed: "Personal Information"]
Here is what CBS is saying
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Ken-knee360
Visitor
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4 Messages
26 days ago
Here is a picture of the area
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