Visitor

 • 

2 Messages

Saturday, May 31st, 2025 10:47 PM

Closed

Can't access CBS

I keep getting the message: 

"This network is not included in your current Xfinity TV service"

How do I fix this?

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Official Employee

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3.4K Messages

1 year ago

 

user_c7fbcm Hey there! Thanks for posting on our Community Forums. How are you accessing the CBS network? Is this happening on your Xfinity TV box when accessing the live channel? Or are you accessing the network app a different way? 

 

Visitor

 • 

2 Messages

1 year ago

I go to cbs sports on the world wide web through my laptop computer, or through the CBS sports application on my Android smartphone.  I usually watch golf and it will ask me to select my service provider.  I then login to my Xfinity account and when I do, I get the message that "This network is not included in your current Xfinity TV service." When I do the same thing with Fox Sports or ABC Sports/ESPN, I don't have any issues.  How do I fix this? Thank you

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