I was told when ordering new Mobile Phones that I could switch my Xfinity Internet and TV services to another carrier if I found something that better fits my needs and it would have no affect on my Mobile Services. I remember at one time there was a $25 fee per line change if you didn't have Xfinit

I spent an hour trying to alert Comcast/Xfinity that the cable line is down hanging over my driveway and laying across my neighbor’s driveway — of course we have no internet service. There is still no voice command or written command on your autochat that recognizes such a scenario — which is ridicu

I have been getting FW.IPv4 ln2wnmis drop , 6203 Attempts, 2023/4/29 08:37:51 Firewall Blocked on my router I can't find ln2wnmis anywhere

any way to fix this?

This is my second day being unable to open any xfinity stream live TV channels on my iPhone, so I cannot cast anything either. Please note this has nothing to do with Chrome updates or issues, my chrome works fine on all other apps. The issue is the Xfinity Stream app. Please fix this issue asap and

Xfinity Stream App not working. I’m getting error message: TVAPP00251. Been 4 days now. I will call Xfinity as well and ask them to adjust my monthly bill.

Hi Team, I have a $450 Visa Debit card that was never activated and recently expired. I didn't realize the date was so soon and I'm hoping you can help me get this reissued so I can use the card.   Thanks for your help! Chris

Hi, Whenever I try to use the Xfinity App (purple background with the "Sign In" button), I click on "Sign In" and am prompted to login on the xfinity.com website. Then after logging in on the website, I get "Access not Authorized" "You signed in successfully, but you must be an Xfinity user to e

I switched to Xfinity Internet covered by ACP in March. My first bill was offset by the ACP Credit, but now a bill is due tomorrow and this month's credit has still not been applied.  I understand from other posts that this is not uncommon. I don't want to have any late payment issues with Xfi

It says temporary unavailable when I try to add unlimited data via the website

My comcast internet went down around 11:30 am May 15 2023. I found this number ( do not call them) [Edited: "Personal Information"]. Spoke to someone with a very heavy , indecipherable accent.  I explained the situation.  She asked me to recycle my modem, which I did.  Still no inter

Both my wife and I are unable to download emails via Outlook. Both on Windows and IOS. We get repeated popups of the Enter username and password to server imap.comcast.net.  Outlook error:  Cannot connect to server We can access emails through browser, so we know the username and p

Hi, I got a prompt within the My Xfinity app that my router was eligible for an upgrade. I happily accepted; they sent me a package, but inside the package was the same exact router as I had before (an XB3). Was this package sent in error? Or was the upgrade prompt a bug? Or does the new router d

Hello, A few months back after hurricane Ian a technician came out and replaced a damaged cable line, then a few days later a contractor came out to bury the line.  When the line was buried it cut through my sewer line and put the cable right through the sewer pipe, causing over time sewage to

ACP credit hasn't been added to my account yet and billing is coming up in a couple of days.

I am currently using a Netgear c7000v2 Cable Modem/Router. I have internet only and my curren plan is CONNECT MORE 200Mbps DOWN10Mbps UP and auto-pay.  I bought a new Netgear C7100V Cable Modem/Router/Voice.  Its essentially the same modem as the c7000v2 except that it has Voice(Tel 1 Tel

This wireless printer has recently become unable to connect to my network. When I try to reconnect, the printer identifies an "access point," but since there's no button for me to press on the modem, the printer is unable to actually connect to the access point and just times out. So how do I get

Lately the power on channel is not returning to the last channel watched. I have refreshed and restarted and that did not help. Our TV in the bedroom is working just fine. This is very frustrating and I see others are having the same issue. Please fix this!

On May 3, I ordered a new "TV Box" to replace my old one. Order confirmation was received the same day. I have not received the box within the 3-5 day estimated shipment window. Will I receive a tracking number or some other means to monitor shipment of the package. Sincerely,

(See photos of my Chat here)Let me begin with this statement which begins each individual C/S person’s text with Online Chat, meaning there can be multiple instances (customer is handed from one C/S person, and connected with another C/S person) throughout the entire Chat (thread).  “I appreci