Visitor
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3 Messages
Permanent Disable of WiFi 6GHz on Gateway
Hello, I have 2 xFi pods (newest model) that don't broadcast 6GHz and it's causing issues with newer iPhones (15+) where I'll stay connected to the Gateway (6GHz band) when I should be roaming to one of the pods. I've connected to the gateway directly and disabled 6GHz and confirmed with a macbook that it's not broadcasting 6Ghz anymore but if the Gateway reboots (I'm not sure what other triggers there are), it seems 6GHz is re-enabled. In the xFinity app (on iPhone), it doesn't show 6GHz, so there's no way to disable it there. Any help would be greatly appreciated on how to permanently disable 6GHz being broadcast from just the gateway.
Thanks!
Accepted Solution
Ruberrito
Visitor
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3 Messages
12 days ago
After xFinity support couldn't help and reading many other posts on this forum (about the sheer amount of issues newer iPhone and iPads have w/ XB8 Gateway combined with xFi pods), I returned the xFi pods and got a TP-Link Deco mesh system. No issues with any device on the system. Can now take calls upstairs and walk down 2 floors (or outside) without hiccups. Easy setup. Get blistering speeds outside now and all the way in the basement.
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user_323c89
Contributor
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79 Messages
24 days ago
You don’t need to, nor should you, disable the 6GHz band on your XB8.
For iPhones that have WiFi 6E capability, it would be an utter waste not to have it enabled.
For your XB8 with xFi Gen2 Pods, with these newer iPhones, you need to go into the Xfinity app, tap on WiFi at the bottom of the screen, then tap WiFi details, then Edit WiFi settings. Here you will set the Security mode to WPA3-Personal-Transition.
Then power cycle your XB8, followed by the xFi Pods.
Completely forget any and all versions of your home WiFi network on your iPhones. Restart your iPhones.
Once the XB8 and the xFi Pods are fully online, “Join” your WiFi network with a fresh connection from your iPhones.
if you have any issues after that, please let my know.
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