ZHash's profile

Visitor

 • 

6 Messages

Wednesday, June 4th, 2025 5:06 PM

Extend my contract

Hello, my contract is expiring next month. Can you extend it for another one or two years with the same rate?

Thanks.

Accepted Solution

Official Employee

 • 

1.6K Messages

24 days ago

ZHash thank you for using the Xfinity Community Forums page to reach out today. Let's get a new promotional package added for you. We can review your options together, but have you already had a chance to look at our Xfinity Plan Builder?

Visitor

 • 

6 Messages

I'm just interested to extend my existing contract for another year with the same rate.

Official Employee

 • 

1.6K Messages

ZHash we can definitely check on what options are available for you to see how long we can extend things. Please send me a direct message with your full name and complete service address included.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

 • 

1.9K Messages

@ZHash Thanks again for connecting with us here in our community. We were happy to have helped get you into a new promotion. Please remember your Xfinity app for all your billing and service concerns in the future.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here