Skip to main content
user_sd2187
1st Topic

Visitor

 • 

2 Messages

Monday, June 23rd, 2025 2:59 PM

Closed

international mobile phone number for internet account

I have attempted to update my mobile phone number for my internet account, but it will not accept an international cell phone number. Is there a workaround for this or could a customer service agent update the number for me?

Question

 • 

Updated 

10 months ago

85

2

0

Oldest First
Selected Oldest First

Accepted Solution

XfinityKei

Official Employee

 • 

2.3K Messages

10 months ago

@user_sd2187 Thanks for bringing your concerns to our attention. Our apologies as you will need to enter a US based phone number for your contact information. 

2

user_sd2187

Visitor

 • 

2 Messages

Thanks for the swift clarification. 

10 months ago

0

XfinityDilary

Official Employee

 • 

3.2K Messages

You're very welcome, user_sd2187! If you need anything else, feel free to submit a new public request. Hope you have a great day! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

10 months ago

0

EG

Expert

 • 

117.3K Messages

10 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

0

forum icon

New to the Community?

Start Here