I have been using an XR15 remote with my Sony Bravia tv and Yamaha receiver with no trouble for years, but about a week ago it stopped turning off the tv. I replaced batteries and factory reset XR15 and paired it but same issue still happens.  I have XR15 remotes in spare bedrooms so I tried s

Xfinity Mobile customers’ iPhone 14 orders may arrive a few days later than expected due to delivery delays from the manufacturer. We’ll email customers their shipping confirmation with tracking information as soon as the devices ship. We apologize for any inconvenience and appreciate yo

This is the second day of an 'neighborhood' outage for a 'network' upgrade. Original text & email from Xfinity said work would be completed in a day. I would just like to know how many more days the work will take. We have no service at all. Called into support but was never able to speak to a p

With Apple’s announcement today of the iPhone 14 and beyond dropping support for all physical SIM cards instead supporting multiple eSIMs, will Xfinity Mobile be offering iPhone 14s and FINALLY supporting eSIMs or no?

I can send but do not recieve new emails

I need help. I was aware that my promotional price was ending this month and attempted to change to another promotion. I started this process on the 1st day of September. Everyday, multiple times, I tried to "build a plan" errors occurred and each time I tried to connect with a live agent but every

Xfinity tries to get you to turn on two step verification every time you sign in. The two step verification page opens every time you try to sign into an Xfinity page (instead of the actual page you wanted to visit). There's no way to decline the two step verification on the page. In order to get to

I have 2 coax connections in the house hooked up to xfinity tv. How do I install a gateway for internet service?

Why is Pluto TV not working properly. I have contacted them, and told them the problem is there interface, I even got them to escalate the problem to the higher ups and no has done anything. I have a shadow being displayed at the top of my screen whenever I watch Pluto that will not go away. All of

I'm returning equipment and cant find one remote. Will I be charged? Even though replacements are free?

I signed up for service in May, they came out said cable was cut and they would be back in 2 weeks, waited 6 WEEKS, they never came back, no phone call, no email. I returned equipment to xfinity store. Now they have turned over bill to collections and I LITERALLY NEVER HAD SERVICE!!!! NOT EVEN

Until last week I was able to listen to Music Channel Audio without the video. Now when I turn off the video I loose the audio, when I return to video I seem to be in some kind of advertising loop. Any suggestions, can I go back to software from prior to last week?

I installed the Xfinity App on my RV's Roku TV. The Xfinity app works perfectly as long as I am connected to my home wifi.  When we travel and connect to either my phone's hot spot or campground's wifi I am unable to use the Xfinity app.  I receive an error message stating that I am not o

After entering the correct info email page will not load. No indication at all of what’s going on. But can log into email on a my phone not using our internet. I even tried logging into email on our Wi-Fi thru the phone, after logging in just a white page. Took it off Wi-Fi and the page loads just f

I'm hoping someone can assist me in issuing a new Visa gift card for $150. I registered the card and never used it, only noticing today (9/1) that it expired 8/22. Is anyone able to assist, I'd really appreciate it! Thank you!*removed personal info*

I need to remove an unauthorized user from accessing my account through the Xfinity Stream app. I changed my password but it does not log them out. They are still able to access the app. Can you please deprovision all the devices logged into my account so I can remove this person? Thank you.

Hi, I've found this similar situation (‎Add spouse's name to bills | Xfinity Community Forum) from another user, but the links on that response are broken. Could you please guide me on how to do that?

I feel I’m a victim of bait and switch with Xfinity Mobile. After being approved by the Affordable Connectivity Program in July, I signed up for internet/phone/mobile with Xfinity. I was offered a mobile phone (Samsung Galaxy 53a) at no cost if I ported my old mobile number. The original order maile

I've had the Nest Doorbell (battery) for a few months with no issues. This week, the doorbell lost its connection and I thought it was a battery issue since it was reported at 10%, although I thought it was weird that I did not receive a notification. I then tried to reconnect the doorbell and it di

I forgot what I assigned to the router. Comcast.