Hi, I've been receiving many emails via omptrans.emails.xfinity.com telling me account is suspended and asking to pay a large amount of money. I have paid my bill but keep getting these messages asking to pay more and more and more each time. Regards, Stephen

I am getting bombarded with spam email. The filters from Xfinity don't appear to be working. I flag everything as spam when it comes in. I have toggled the "move spam to spam folder" in advanced settings. I have disabled 3rd party mail and am only accessing via the browser interface. Spoke to custom

Starting a couple days ago, Outlook stopped sending emails for my comcast.net account. I can still receive emails.  I can also ping the port at smtp.comcast.net:465.  It seems my attempt to connect to the port is being rejected by the server.  Password is correct (am receiving emails

Hello. This is an announcement to fellow Xfinity customers to bring awareness to a bot scam that happened to me. Before I go in depth, I have a BA in Software Engineering. I will try to keep to tech talk low so it is easily understandable. For the last two days I received a call with the caller I

I was prompted to change my Xfinity password. I did that and of course I couldn't get email on my Mac. I entered the new password and could again get email. However, despite having the right box checked in security settings( allowing 3rd party access); I can not get Comcast email on my iPhone or my

Hello!I recently chatted with a live agent (like, three days ago) to upgrade my internet to a new promotional agreement. We walked through the whole process and I consented to the agreement through my phone and the agent said it was complete. I was told I'd have an interruption to my service for a c

Hi, I want to cancel my Xfinity internet service but I keep getting the message "There aren't any chat agents available right now" from Xfinity Assistant. I also submitted a cancellation form but didn't receive a call back. Is there any way to just cancel this online?

have bee trying to resolve an issue with xfinity for the past few weeks. The customer representative places you on hold for more than an hour supposedly waiting for the supervisor to come to the phone (I’ve showered, fixed dinner) still on hold. The problem began with ordering the Ipad with internet

I want to unsubscribe to Disney Plus. On my Xfinity account, it says to unsubscribe, go to disneyplus.com. I did that and it said to unsubscribe to Disney Plus, I need to do that on my Xfinity account. Since i couldn't unsubscribe at either place, I called Comcast and they looked at it and told me I

I was prompted to change my password on my secondary accounts. Now I can no longer access my emails on that account when signed into my primary account. I get Error: The provided login data to access mail server imap.comcast.net seems to be wrong. Please correct them. Also "The entered credential or

Hi everyone I am hoping that someone at Xfinity will be able to pickup on this. Long story short, I moved to a community with brand new infra(cabling) and Xfinity. I used to have fiber and was surprised that my gigaplan only gave me 20mpbs I have spent over two hours with CS and a service tech come

When I use to navigate to my.xfinity.com and use the drop-down menu on the right to go to my email, if there was new emails, you'd see an red dot or icon notify you of new emails. Now, this is all you see: I had one new/unread email upon taking these screencaps, but you wouldn't know it before cl

My available balance is only $51.54. However I have only used $118.62 out of the original $180.00 loaded. My ending balance is $61.38 which is correct. How do I get the additional $9.84 to be reflected in my available balance so I can use the entire $180.00? Thank you.

i don't understand the use of three of the buttons on the xumo box remote. is there a diagram or written explanation of the remote?

I am signed up for the 2nd level live tv package (125+ channels). I have not received my x1 box yet but want to access my channels. When I login into the Xfinity Streaming app, I am missing my live tv package and only have access to handful of channels. Is my x1 live tv package not compatible with t

I returned my equipment in February of 2022. I am still being charged for the equipment. I cannot find an email to contact customer service. I have been charged a total of $255 since February 2022.

I went to pay my bill online as i always do without issues. When i opened up Billing on Xfinity it shows $0.00. I check and noticed i haven't received my latest bill, all i see is the bill i paid last month. I mean usually i get an email saying my bill is ready, i haven't received that either. Any h

About 4am this morning, my wife noticed nothing could connect to the WiFi, but the streaming box and phone box that are directly plugged in were still working. After a while, WiFi came back, then went away.  This happened a few times, then WiFi just stayed bad. We restarted the Gateway, waite

Hello, There was a lot of comcast activity in the area a few weeks ago, so I'm wondering if I'm supposed to have the faster 200 mbps upload speed available now? If so I'm not receiving it despite having a compatible hitron coda56 modem. Please help.

Problem: Xfinity stream app on iPhone is Missing local streaming channels when on cellular data. CBS and ABC give this error message: Limit Reached :: TVAPP-00249 Devices associated with this household are already playing the maximum number of concurrent video streams. To stream a program or live tv