I want to look into changing my current plan from Triple Play to just an internet plan as I do not utilize the cable anymore. The plan building is not letting me remove my phone and TV services. Additionally will I have any early termination fees if I move to internet only?

Trying desperately to return an unwanted, unused, unprovisioned modem for days. Have talked to a half dozen people with a half dozen different answers and still no resolution. I was told I had to change modems a few months ago because of an unwanted, unapproved speed tier increase. The power cord t

There are a couple of shows we've been watching On-Demand for several years, and they were always free. For one of them, the new  2023 season had two episodes for free, but the third episode is "pay".  The previous seasons are all still free.  For the other, the two episodes of the n

Has anyone been able to get Xfinity to address the MB8611 disconnect issues? I've gotten Motorola reps to look at my connection and event log pages to tell me what is going on but all I get from Xfinity is that there is nothing wrong with the signal. I've even filed an FCC complaint and after a few

I've only had this happen while using Paramount+ but after a couple episodes I'll start getting the Xfinity "hint" popping up on how to exit the app. It just repeats over and over even if I leave the app and open something new until I reboot my TV.

2 weeks of resetting my remote every, single day. Leave X1 box On every day, every day it gets an update and in the morning I get a message that remote not found. This also effects the other boxes in the house until I reset the remote. I press A/D until remote flashes, then type 981. Then go thro

I'm away from my Xfinity Flex box and wondering if there's any way to find, order, and play the eligible $1 movies this weekend with just my laptop?  Can't really say "Movies" into my voice remote here.

The utility marking company did not mark my service line to my house and it was cut during a patio dig project. I have lost service to my house and the cut wire is exposed in my yard.

As of June 1, 2023 this is still a problem. Therefore previous threads addressing this problem should NOT be closed. Stream app on older iPad wants to update but iPad not compatible with latest OS. Have to repeat this process every two days: 1. Uninstall existing app 2. Reinstall app from clo

It’s as if the DVR has chosen to record Harry Belafonte programs for us. I want to know where this setting is so I can delete it. Thanks

We have xfinity internet and TV. We've a lot of problems losing internet and tv signals (error RDK-03033) lately, with frequent but intermittent losses.  I thought I'd ask this now before the signal went away again.  The TV tends to go out between 8:15-9:15 p.m., maybe 1.5-2.5 hours after

Starting a few months ago, my Motorola MB8600 cable modem seems to have intermittent issues with its connection to Comcast. Usually it lasts a few minutes, and might happen once every few days, but it's pretty bad today, and it's repeatedly happening today. The log lines below from the cable modem a

I was eligible for a gateway upgrade (said the gateway I had couldn't handle the new speeds in my area) and I was having issues with my current XB6 gateway (dropping wifi multiple times per day, used to only drop once or twice a day). I went to the store since it was closest and fastest and told the

Why can't I get the April android security update for my pixel 6a phone? The update has been out for weeks now for this phone. When I ask for and update in settings it says none are available, but they have been released for weeks! Who or what is blocking my access to important security updates???

the streaming app is stuck on this screen. I have app version 7.0.0.00. Fire OS 5.2.9.5

Message viewed On Demand stating the loss of some networks/stations unavailable without upgrading to X1.  I have a non-X1 cable box with a monthly package add on:  Digital Preferred including On Demand programing.  If I don't upgrade to X1 does this mean I can't see some of m

My Acp credit hasn't been applied to my current bill yet, and I only have 3 days left until it is due.

I DM'ed Xfinity Support. They told me make a public forum post... I got email saying "Action Needed: Your TV equipment needs to be replaced". I currently have an XG1v4 4k DVR plus two Cable Cards devices. -Exactly what equipment of mine needs replacing? -Exactly what devices and/or services of min

My insurance company has requested a verification letter that my home is protected under my Xfinity Home protection services. Where can I find it to download a copy?

I received a call yesterday about updating my router from someone identifying themselves as being from Xfinity . I was walking out the door so I asked them to call me back today. They did and said that they had been trying to send security updates to my router that were not going through. He had me