I am unable to cancel my account, and am continually billed even though I get cancellation confirmations. I originally cancelled for May 26th, but the rep said that cancellation was closed because the owner of the home I had sold my house too, had requested to set up service. Ok this would seem to b

Can the provided power wire be removed from the back of the camera and then the camera plugged into existing Cat 5 wiring previously installed for camera's. Or do I just need to use a RJ 45 inline coupler and live with the extra wire bundled up outside on the house?

I stopped paying my bill two months ago because there doesn't seem to be a way to cancel my service. I will not be paying the outstanding bills, nor any further bills. I'm done trying to figure it out or get in contact with a human. Xfinity can keep billing me but it won't be paid. If they want to m

I’ve restarted my internet and my Xumo itself and nothing is working it’s just stuck on the settings screen

xfinity pc streaming recently stopped working. i get an endless purple screen

How do I cancel service?

I have tried to cancel services so many times but they keep billing me. I’ve already filed a complaint with the FCC. How do I cancel services? I never used Xfinity

So we are 3 months into 2025 do we know when in 2025 the xb10 will be released?

A long time xfinity customer, I’m a senior who recently switched to the xumo streaming package to save money. It is turning out to be a nightmare My family set the new contraption up for me, but it had glitches. For days, there has been one hurdle after another. Hours on the ‘’chat’ didn’t solve the

Does xfinity offer a map of the infrastructure that they are working on to upgrade to the X Class service. Wondering when this is coming to different cities other than the selected few to start up with. I have seen xfinity trucks in the area working on the powerlines.

I need help as my email was hacked and I am no longer receiving emails even after resetting my password and adding multi-factor authentication

Hello, I received an email stating that I would be receiving a loyalty discount; however, I don't see that it was applied to my upcoming billing cycle. I called customer service, and although they've been trying to assist for over an hour, they insisted that my email was not legitimate. That said, e

Xfinity makes even the simplest issue time consuming and frustrating. I am a technical person, worked for the largest network companies in the world for 40 years, tried all the trouble shooting steps before launching online support, did the steps again because they make you. I KNOW the box is bad. I

Why does port forwarding not work anymore?

My Internet bill was reduced and I still got charged the $117. I also need to know who and how I can make my cell phone payments to since I’ve switched over

Unfortunately, it seems that many of us fell victim to the bait and switch advertising technique regarding the current promotional plan which includes a "free ipad". My first thought was this is just too good to be true but I fell for it. I am currently working on returning my "free" device, getting

I want to move my service to my new address but I can’t find the apartment number on the app. I only see Apt A,B, or C. How can I write my apartment number to move the service?

I ordered my WiFi package and equipment June 2nd and specified that my move in date was July 1, 2025. However, the equipment was shipped too early and already sent to my future address when I don’t even live there yet. Also, there are tenants that currently live there and I am unable to get to the l

Just wanted to make people aware about how unorganized and unprofessional Xfinity has become. I have a new construction residence that I recently moved into. The address is brand new and needed to be added to USPS. I knew I was going to need to get ahead of things to be service to my residence in a