I’m writing to bring to your attention a matter that has remained unresolved for over six months, despite repeated attempts on my part to seek assistance through multiple customer service channels. On October 30, 2024, I contacted customer service to place my account on seasonal suspension, as

Trying to remove paramount +

I am receiving no emails - assistgant says it is being worked on from the backend - what the heck????

I also need help after calling last week to fix one of my secondary email accounts that I use daily that's suddenly missing/unable to access. I finally talked to a live person last week and eventually after a half hour said there's an outage for that email with no idea when it would be fixed. 

I need to connect with a live agent. The AI takes me in circles, without ever connecting me. I received a message 3 days ago that I had used 75% of my data. Yesterday it was 90%. Today I had gone over my usage. There is no way I used 75% of my data in 25 days, then used over 25% in less than 4 days.

I need the password to my wi fi.

How do I sign into my Comcast email on Android phone

my bill is increasing once again and is getting to the point i can get faster internet with a lower price nearly at any other provider but ive been a loyal customer for years and was hoping there is options for cheaper plans i can not find. im already at the lowest speed. 

Internet Data Usage History, What is causing my data usage to increase month to month? I am using the same devices and similar average time on TV and computer use? I went to Xfinity Branch, I was immediately told to add Unlimited Data for $30/mo. Oct 2024: 916GB Nov 2024: 1.29TB Dec 2024: 1.86TB (Hi

Used to hold 10 channels now it’s only holding 5

What is the mailing address to make an xfinity payments

just spent 2 hours in live chat with zero results. paying for up to 1300 mbps with extreme pro internet and getting 380 mbps over wired connection. Line is clean and signals are good. Help...

I'm unable to access any of the secondary account emails and those users are no longer able to login. The issues began earlier this week. Thanks for your help, Chris

So the headache started back in 10/21/2024, we received a notice from Xfinity that they were going to be doing a service interruption that whole day in order to make "improvements" to the lines for new speeds etc. but all it did was mess things up because before this i had ZERO issues but That very

There is a 288.44 credit on my bill which is supposed to be in my bank account.

Need a confirmation I need to cancel internet serveice [Edited: All Caps]

Redeem a free year of Perplexity Pro through Xfinity Rewards  is available until August 2025, however I dont see a reward code under my Xfinity rewards

I submitted documents in January and haven't received promotion since then. Now they're saying i didn't send the right documents and want me to do it again. I did but my other carrier is threatening to send me to collections with an extra 50 dollars in late fees attached. How likely will this get re

On my iPhone 12 when I go to call Blocking & Identification and toggle on Silence Junk Callers the phone still rings even when the calls are labeled as Potential Spam. The setting says it should send them to voicemail, but yet the phone still rings. Please advise as it is really frustrating.

My plan states I should be receiving up to 500Mb/s download speed... Not now... I have been running some checks on my download speed for the past week. Consistently receiving a little over 250Mb/s. When I used to receive over 400Mb/s whether my laptops are connected by ethernet or WiFi. What has hap