2 Messages

Wednesday, March 12th, 2025 4:34 PM

Xb10?

So we are 3 months into 2025 do we know when in 2025 the xb10 will be released? 

Expert

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110.2K Messages

2 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

2 months ago

 

user_dalton We have released the XB10 on the 4th of this month to select markets for testing that have our enhanced network, but we still don't have a specific date of the full release I can provide. A store near you may have a more specific date of when they expect them, but currently no specifics I can find. 

 

2 Messages

I hope the Colorado springs area gets them soon. 

Official Employee

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1.5K Messages

user_dalton It definitely couldn't hurt to try reaching out to your local Service Center to ask if there is an ETA on the devices. 

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Visitor

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3 Messages

Does anyone know if the Seattle Market was one of the early release / test markets for the XB10 ?

Official Employee

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2.8K Messages

Hi there, user_ctu1ad and thread! I am with you all wanting the XB10! What a great device! We are still rolling this out. As of 4/20/25 it is available to X Class customers with X-500 or X-Gig speeds anywhere in our footprint. It is not yet available for enhanced speed or general speed tiers at this time. It can be self installed or set up with a technician visit. For X-2Gig customers, a visit is required to get it set up. I do not see any further information at this time on when this will expand to further speed tiers but do expect to see us continue to expand that in the future. 

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Visitor

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3 Messages

Thanks ! I currently have an XB7 and am on Gigabit X2 program , and am in the Ballard area. Is the XB10 available yet for this specific scenario to be installed by a technician? I was going to be upgrading my router/AP to the new Orbi 970 but need to wait until the new X-Class Service and XB10 is available to truly take advantage of the speed. 


I have read in the forums that the current setup for customers is leveraging an XB8 and another piece of hardware , but still doesn’t solve the same setup as an Xb10. 

Thanks !

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