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iPhone ProMax 13 is not able to connect to xfinitywifi
I have this issue of not connecting to xfinitywifi. It asks to Log in to the Xfinity. After logging into the xfinity, the iPhone does not connect to xfinitywifi. Please help if you have faced the same issue
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Your Home Network
Problems After I Switched Payment Method to Mailing Physical Check
Currently, I get my home Wi-Fi services through Xfinity but I am not actually the one who pays for it. My monthly bill is paid for by a local nonprofit that helps low income people stay connected to the Internet. The program had previously been paying my bill using a credit card as payment method, b
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Your Home Network
Home phone
Home phone has stopped working after installing new modem
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Home Phone Service & Equipment
You ruined the Xfinity stream app
It never fails with you guys. Some [Edited: "Inflammatory"] decide that a perfectly good app needs to be changed and you [Edited: "Inflammatory"] remove all the best parts of the existing app. For the time since the last change, in which you made it impossible for me to use my kindle fire HD
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Customer Service
Where’d my INSP go?????
Why on Earth would xfinity remove INSP network from basic cable and add it to a much more expensive cable package knowing full well it’s mostly the aging among us who enjoyed watching Westerns and such the most? No way am I’m paying more money for shows that are 50 plus years old and that have alrea
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Non-X1 Service
Xfinity streaming service requires login everytime I use it (Apple TV)
I just got the Ultimate Channel Package with Xfinity along with Gig internet and pay over 300 a month for this service. I have called customer support many times but they always tell me someone will get back to me but no one ever does, so I'm trying one more time before I just cancel. I have two
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Xfinity Stream Website
INSP gone
I was on the phone all day with XFinity. I called to find out why INSP channel said I needed a subscription all of a sudden and they totally whacked my whole account up! They changed my total package twice and I finally told them just to change it back to my old plan which they said they couldn’t d
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Customer Service
Trouble with the modem?
My modem is working but it shows the device Is offline in my app.. how to fix this and the modem is not working properly I would say it goes offline every time
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Xfinity App
XFinityDoorbell zaps TV sound
When someone activated the XFinity doorbell, the sound stops on the main TV (and doesn’t come back unless we cycle power). why? (Cant’s XFinity products get along) what can we do? (Without losing functionality)
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Devices and Equipment
Peacock thru platinum rewards
I had Peacock free being a Platinum Rewards member, however, it was lost during an XFinity outage on 7-26-23. I haven’t been able to see it since, unless subscribing. After NUMEROUS calls with representatives….nothing….
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Xfinity App
New Xfinity mobile account disappeared and unable to activate a new phone
After speaking with nearly 20 agents and 4 supervisors, who continuously transferred me between one another, I find myself at a loss for what to do next. My recently established Xfinity Mobile account has inexplicably vanished from my Xfinity portal. Consequently, I am unable to locate the order and
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Xfinity Mobile
Accepted Solution
How to dispute last bill
I have received a bill with the wrong disconnection date and I have a record of calls that I have made since 8/7/23 - 9/17/23 trying to get this correctly disconnected. I would appreciate a manager’s assistance to dispute this issue
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Billing
IP address temporarily black listed
How to get my IP address to not be black listed?
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Customer Service
peacock
I had Peacock last week. And now, it seems, I don't. After being tranferred 4 times to reps who barely spoke english, I still have no access to peacock. It seems to be some kind of xfinity joke when instructions say got to xfinity.com/activate and then follow the instructions (which a
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Channels and Programming
“Welcome. Bienvenido. Bienvenue.” No signal cable
After replacing the main box - on occasion I still get the “Welcome. Bienvenido. Bienvenue.” No signal cable message. I can not figure it out - sometimes from the Samsung in the main room with the big box and sometimes in the other rooms on a Samsun with the mini boxes. Please help, we c
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X1
XiD-P units not Working
We were told we needed to upgrade our equipmet. So we did. Never had any issues with the old units. We got a new X1 main box and two XiD-P units. I did the self install and activation. Everything worked fine for a week. This past weekend the smaller XiD-P units quit working with error codes RDK-0303
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X1
Any other ACP customers being gaslit by Xfinity?
Hello Community, so this past month I have had a terrible saga with Xfinity customer service about their "recertification" stuff. First of all, multiple agents starting from early Sept, gaslit me my telling me that I did not need to take any action as I was enrolled. Indeed, I am freshly enrolled,
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Your Home Network
Audio/Visual Out of Sync/Delay
The audio/visual is out of sync on my Xfinity Stream App after watching a channel for about 10-15 minutes. I will be watching a channel, and everything will be fine, and after a little while all of a sudden it's almost like the buffering has a delay and then tries to catch up, but it catches up out
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Xfinity Stream App
No shipping label for sending my trade in phone
I per-ordered IP 15 Pro with an iPhone 12 as a trade in. New phone received, but no "time to ship your trade in" email. In my account - device - trade in detail, there is a button for "Print your trade in shipping label", but this button not working. I cannot print a shipping label to send my trade
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Xfinity Mobile
iOS 17 lost mobile data widget
After update to iOS 17, my xfinity mobile data widget is gone and can’t add it. When will this be fixed?
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Xfinity Mobile