Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (42K)
Xfinity Prepaid Virtual MasterCard
I wasn't expecting any type of rebate from Xfinity. But I received an email with a $200 virtual prepaid MasterCard. The email doesn't state why I am receiving this card. Is this a scam? Thanks for your help! Here's a copy: ------- Original message -------- From: Xfinity <your
Question
•
Plan
Arris s33 and gigabit extra plan
It's on the list to get the better upload but I'm only getting the higher download. Should be 200mbps but only getting 40mbps
Question
•
Your Home Network
Xfinity stream IOS mobile app version 7.18
Recently the mobile app on our iPads upgraded from 7.17 to 7.18. We use this app to cast to our tv. The new app is not allowing us access to local channels. (Fox, CBS, NBC). The old app allowed us access and only blocked Phillies games when they were playing at home. We can
Question
•
Xfinity Stream Website
XUMO Box Streaming Netflix in Low Resolution
Love the old FLEX box, works like a charm, never had issue. Unfortunately it got replaced by this XUMO box. I used it to watch Netflix. Watched 5 times so far, 2 out of 5 times it streams in really low resolution, it's so bad that the edge is all rugged/smudged. Don't think it's Netflix's problem --
Question
•
Flex
Email settings not saving
I'm trying to set up auto-forwarding, but every time I check the box to Enable email forwarding and enter an email address it doesn't save. Refreshing blanks out all the check/text boxes, and switching to a different setting and switching back blanks them out too. Is there any fix for this?
Question
•
Accepted Solution
MeTv Cartoon Channel
On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?
Question
•
Customer Service
Unnotified bill then contacted by debt collector
I drove 7 hours and went to two different stores to try and get support in-person since I don't have xfinity where I live. I asked for a Manager at the store to help me and explained I just drove a long way to get help. I was speaking to this rep claiming to be a Manager when she really wasn't. The
Question
•
Billing
Modem adding and account finishing
I need to add my equipment to my account and finish setting everything up
Question
•
Customer Service
Xfinity app
My Xfinity app does not work on my Roku stick my first stick Samson TV. I’ve talked to Xfinity three nights in a row. They don’t know what it is. They suggest I rent a box from them for $10 a month. All the other apps and everything works fine, except Xfinity app
Question
•
Xfinity App
Debit card declining
My card keeps declining and I have funds and no blocks on my cards at all
Question
•
Billing
Can't cancel upcoming recordings
There is a closed discussion about this, but I'm now having the same problem. https://forums.xfinity.com/conversations/x1/canceling-upcoming-recording/647cf4deb9faf957ba9a67df?page=2 I'm recording Emperor of Ocean Park, which is broadcast on various MGM+ channels. I'm recording only new episodes.&
Question
•
X1
Deprovision Xfinity Mobile App
I need to have my xfinity mobile app deprovisioned. My roommate has access to the app and I've changed my password several times and she still is able to log in and mess with stuff. I need to have everyone logged out of the app and made to re login with a new password.
Question
•
Xfinity App
Email search not working
My email search function isn't working properly. I first noticed the problem on July 27. When I search my emails by a sender's email address, it doesn't show most of the emails even though I can scroll down and see they are there. For someone I email frequently with, the search only showed emails fr
Question
•
Schedule Technician Appointment
I need to schedule a technician to come assess my internet speed at my house. I have followed the directions / prompt / suggestions of Xfinity Assistant at least 10 times today and it never takes me to the promised place to schedule an appointment. Please contact me to schedule an appointment
Question
•
Customer Service
Can’t watch xfinity stream on my Apple TV
Why can’t i get xfinity stream app to connect on my Apple TV.? This is a new occurrence. Message is “This device can only access xfinity stream on your in-home wifi.”
Question
•
Xfinity Stream Website
MASN Support response to removal of MASN in Franklin County
It is not good news. Here is the response I received from MASN: Thank you for reaching out to us regarding the recent removal of MASN from your Xfinity service in Franklin County, PA. We understand your frustration and appreciate your loyalty as a subscriber.As of August 20, 2024, Comcast has made c
Question
•
Channels and Programming
Can’t get my purchased movies
When I lived in Marin County I had Xfinity and purchased a lot of movies. I moved to Southern California I was able to get my moves on Xfinity steaming on my TV now i can’t get them.
Question
•
Customer Service
Sorry, that didn’t go as planned.
I’m trying to active my wifi and the app keeps giving me error message “Sorry, that didn’t go as planned.” Router is blinking white like it should be.
Question
•
Xfinity App