Why is there only AI Customer Service. NO local customer service numbers and way to long to get person (and then they are in India or another country). With the amount of money this service cost they need a more efficient way to get assistance!

I can not reach bethesdamagazine.com using my Xfinity cable connection I get a "403 Forbidden" error I've tried multiple different web browsers - no luck I emailed the company, the said they are not blocking me I can reach bethesdamagazine.com with my xfinity phone I can reach bethesdamagazine.com w

Root Sports continues to have technical issues during the Seattle Mariners game today. Is this a root sports issue or is it an Xfinity issue?

Cannot get into my recorded programs

I currently have all 3 services - cable TV, Internet, and home phone. My TV service includes Streamsaver. Can I keep Streamsaver if I cancel my TV service?

I was checking the upload speeds according to my 1G plan and it's only 25Mbps max but the 1G advertised by Xfinity says upload speeds should be over 100Mbps. Does my plan need to be upgraded? Why am I not getting the upload speeds I'm paying for?

Please help me set up this equipment.

When is our service. Going to be restored it has been out for three days [Edited: "Personal Information"]

Hello, I am a gold member who has receive Peacock Premium for free. My account says it is activated, but when I try to login it asks me to sign up for a plan. Is there a way to verify my Xfinity account is linked to my Peacock account?

Recently we have been having problems on all our devices when trying to send emails from a different location than our home. I have changed the outgoing server settings to Security Type TLS and Port 587. The messages go into a queu and never get sent until I am on cellular service or when I get home

I am trying to figure out why the Spam Blocker on Voice lets so many calls through to ring. So, ... How does Xfinity Voice decide which spam risk category a call is placed: none, low, medium or high? Help pages were not helpful. Can we agree that since bad actors now spoof Caller Id locally and with

We get error RDK-03117 daily. Reset the box fixes it for a day at most

I do not have any dial tone on my home phone. I read and followed the trouble-shooting article. I plugged my phone directly into the X1 modem in the phone port and I don't have any dial tone. What should I do now?

I use the Xfinity, Email, Compose feature to compose and send E mails. Is there to " save/capture" the complete, composed Email, including attachments /pictures, at the last step before sending? The saved Email would be used, for example, to confirm content of what was sent, to whom, date , attachme

My old xfinity contract was expiring, and I worked with an online agent to get a new contract to start the day after my old one expired. I received a confirmation email that my new bill would be X amount per month. However when I log into my xfinity account online, the new bill is about $15 more tha

How do I open my email

Scanning for WiFi with iPhone, I see that I am a Xfinity Hot Spot. I do not want that. I went to my account and disabled it. I have read comments that it sometimes reactivates. When I was upgrading I asked Sales Associate if I can use my old store bought Cable Modem, it can handle the higher speed.

My service stops, hiccups, pauses 20+ times per day

I'm a platinum Xfinity member and got an email saying the Peacock Premium was being offered to me for free. I activated at xfinity.com/activate-peacock and then signed into Peacock, but it says I have no plan. I'm in an infinite loop trying to activate something that is already activated but not sho

Ok I get it, do not try and tag the ticket, if I have to type this thing out one more time I’m gonna flip. My internet has a 2.4g and 5g version I’m sure you know, 5g is much faster and I need that for work. The 5g stopped working. I cannot connect to it. I have restarted the modem, I have troublesh