Switched from AT&T a few months back and for the longest no issues. Now, internet out for past two weeks. Will come on then cut off. Have had two visits and was told it was fixed. But yet it is not. The self help feature is almost useless. It’s a waste of time if you have any issues. It takes 10

It’s a long time Xfinity customer I was amazed to be shut down when I requested some type of loyalty discount. I wasted a substantial amount of time only to be asked if I wanted to move my cell phone or home security business to Xfinity, sign up for Xfinity rewards, or even sign up for some kind of

Hello, I have been an xfinity customer for over 2 years now in my city of 100k and have noticed that most days, especially Monday through Friday during regular business hours, I lose internet anywhere from 2 to 7 times. On the weekends and outside of regular business hours this is sometimes an issue

Greetings, I have been plagued by random internet drops, like many others on this forum Motorola MB8611 which I just purchased in December 2022. Some days will fine, with no outages, and then other days will have multiple drops.  Of course the drops are most noticeable when either my husband

I'm expanding the network beyond the gateway which will create several VLAN's each with their own address ranges. Can I do this with the DPC3941B ?

Hello. I signed up for Xfinity TV Service today at a local store. The store gave me a XG1v1 (MX011AN) DVR TV Box. It does not support 4K and the Disney+ app. What is the process to receive a XG1v4 (AX014AN) DVR TV Box? Thanks.

Hi, I'm at my wits end with all this. I'm now off of my 12 saver contract and paying full price and I'm NOT happy and haven't been for a while now.  It seems that every other day I have to disconnect my router and plug it back in to get my connection back.  I even purchased a newer rou

Need a phone pole in my front yard removed. Been trying to get it done for 3 months. They told me to contact SRO

Hi ... just checking in, but my X1 cable box is about one minute behind the real time game. How do I know this? Because the one gig internet is working fine (I get my scores from NBA.com), but the X1 box is lagging.Is there anything I can do? Thanks!

2Gig plan and i only get 700mbps on a Ethernet connection on my laptop Cable Modem: Nighthawk CM2050V 2.5Gps Ultra High Speed Cable/Voice Modem connected to the Router With a CAT8 Ethernet cable Router: TP-Link AX11000 Tri-Band Gaming Router Cable to Computer is a CAT8 Ethernet Cable I'm at a

It really amazes me to think that Comcast is going to be in my neighborhood in Concord,NH installing 10 G when they can’t even give us reliable internet with the equipment they currently have installed , service drops out constantly.

Hi, I have the Xfinity premium DVR plan and to my knowledge this allows 300 hours of recordings. So, my DVR recordings indicated 37% full the other day. The next day, it showed 78% full. I didn’t add any additional recordings overnight. This makes no sense. How does my DVR go from not even half full

X1 only gets to welcome screen. I reinstalled my other xfinity box now it is not recognized. The fire stick works fine. Any suggestions?

Hello Im getting 900mbps download speed but 0.08 upload someone plz help its been almost a week like this

So - we joined AARP a few days ago (should have years ago... pretty good discounts...) and this morning, I created an AARP folder. About an hour later:

TNT network on Xfinity Stream for Apple TV is not working properly. After a few minutes of watching it freezes.  Picture quality is also hit and miss until the channel freezes.  All other channels seem to be working properly.  Xfinity, please get these bugs worked out or I will be ca

I need to know (1) how to check if all my devices are covered by xFinity Gateway, and (2) whether xFinity Gateway is the sufficient replacement for Norton Antivirus. Please advise.  Thank you.

My bedroom cable box no longer works. When I restart it I get a welcome message,and the light on tghe box flashes green a few times, then the tv goes black. Been like that for a month. I've tried everything i can to troubleshoot using my xfinity app, logging in on the website, and chatting with a "t

FOX's Animal Control season 1 episode 11, "Birds and Foxes", in SD and HD is missing from On Demand.  The episode is loaded to Xfinity Stream. Please work with the network to provide the missing content.

I use the Xfinity app on my second tv and it goes out of sync when I watch shows on it. It's been getting worse over the past few weeks. I can switch to the Roku home screen and then back and that helps for a little while but then the problem arises again. I noticed that a lot of people are having t