Why can't I get in on my phone???

FRUSTRATING. When I get a real person, we solve the problem, but the automated system is Horrible.  You find yourself in a loop where the automation asks same question, you answer and are back to the same automation.  They never let you talk to a real person.  They are losing my busi

When using my my Xfinity Stream app and I'm trying to watch a movie or show on my projector it tells me it's not supported whether I'm using cellular data or other Wi-Fi

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target P

Different shows lose audio. Doesn’t matter if it’s the sports Junkies in the morning or TMZ in the evening, audio goes out.  Xfinity. We pay you a lot of money. Get it right.  Pat 

I need a credit. My Internet service in my area is down on a daily basis. I work remotely and rely on my Internet. I would like to understand what is going on in my area all the time. The issue needs to be fixed and fixed for good. My Bill needs to be credited

I need to connect to a live agent through chat. The xfinity assistant is not helping me at all

Hi, Is there a way to permanently disabled 6ghz? I have several devices (PC laptop and iMac) that automatically choose 6ghz - but have really poor connection which causes major problems when working. If I disable 6ghz in the admin portal - then forget the network and rejoin the wifi on these dev

I live in twin cities Minnesota. I and others have noticed, masses mirroring zombie like behavior throughout. Where as they were not that mind set, prior to certain technologies. They tracking down each grid node that the zombie like behaviors are inside of. To which internet service providers are b

The app just quit working on my iPad this week

I am not happy with my new service

I currently am not getting a signal from the main line it started yesterday morning Xfinity support said the best they could do I get a tech out in Sunday which in Easter. My problem is last time this issue happened they sent out 3 techs over the course of 2 weeks before they managed to get it fixed

Hello. I recently switched out my older SB6183 modem for an SP8200, because I have a 600mbs plan but the Xfinity app said my max download speed was only 400mbs. I connected the new modem and activated it on my account through the Xfinity app last night. However, I am not showing any DOCSIS 3.1 conne

I run a mail server for a client with a comcast.net email address. The client has email forwarded from the server to the comcast address. That email is bouncing with this message: status=bounced (host mx2.mxge.comcast.net[96.102.157.181] said: 550 5.1.0 Connection is not being accepted at this time.

When I log into xfinity and check rewards available, it says I can get Peacock premium at no extra cost. I never get an email and if I go to the site listed, it says my account is not eligible for that offer.  What's going on? 

I've already tried to chat with somebody they could not help me I need to talk to a live person

IV been trying and trying to get a hold of a real person and all that I get is a robot I'm thinking about moving my service to somewhere else I am tried of taking and explaining to something that won't answer my question but want me to answer them

Mid check-out, my amount via trade-in goes from $830 via monthly bill credits to only $390. What gives? Support has no clue what to do and tells me i need to upgrade my plan, but we're already on the premium unlimited.

I was a long time comcast then xfinity customer. We moved about 8 years ago to a suburb where xfinity doesn't provide service.  I had some private email addresses that ended with @comcast.net.  Recently I have not been able to login to my acount to send and receive emails.  This is a

My Email folders are not showing up on Xfinity Connect, on Safari, on my Mac. Talked to customer support and cleared my cache, logged in and out, tried it on Google with the same result, and updated my IOS.  It still is not showing folders.  I see this question has been asked previously b