U

Visitor

 • 

1 Message

Sunday, June 1st, 2025 7:33 PM

phone number to speak with live person

phone number to speak with live person

Official Employee

 • 

1.6K Messages

1 month ago

user_5txr9a thank you for using the Xfinity Community Forums page to reach out today. I understand that you are looking for a number to connect to a live person. The number you seek is 1-800-Xfinity, however we can also work with you on our end through the forum as well.

Visitor

 • 

1 Message

1 day ago

how do i permanently block a spam email?  I just received an email about an order for an iPhone, that cost over $1000.  I never ordered an iPhone.  the email is from a person, not a company. Also I keep getting an email from an acquaintance of my husbands, that we don't want, and just keep deleting it out of spam, but we keep getting them.  How do I permanently block a spam or other email from ever returning?

Official Employee

 • 

3.4K Messages

Thank you for reaching out. I am sorry you are getting emails you do not want. For a specific person I would block that email specifically instead of putting that it is spam. Here is a link: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience to assist you with setting up filters as well @user_flm6ov If you are getting orders for an iPhone you are not placing I would suggest changing your passwords for your account and email and to also reach out to our Customer Security Assurance team. You can contact them calling CSA directly at Toll-Free Number: 1-888-565-4329. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here