can't find the manage device tab`

Hello, i have been tried to disconnected unwanted device in my network but i cant find any tab on the app there use to be a tabs like this,

I have also tried on desktop but it just redirects me to the a webpage with a QRcode to download the app so if anyone can help would much appreciate

Responses

Oldest First

Selected Oldest First

XfinityPeterH

Official Employee

•

2.4K Messages

4 months ago

Chino04 The app has been being updated and redesigned. Try looking under the WiFi Tab.

2

0

U

im having the same problem i got an email saying that i have 18 devices connected to my account how is that possible and i cant find device management anywhere. i have been calling customer support but all i get is an ai that can't solve any of my problems how is it possible to have such a horrible customer support team.

Like

Reply

23 days ago

0

XfinityBrianH

Official Employee

•

1.8K Messages

user_59eu3a Thanks for reaching out with your questions! You can view devices connected to your Xfinity Wi-Fi through the Xfinity app by navigating to the Wi-Fi tab and selecting the Connected to your Wi-Fi section. Alternatively, log in to your Xfinity account online at internet.xfinity.com and select the Devices or Internet tab to see the connected devices.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

21 days ago

0

Xfinity App

Chino04

can't find the manage device tab`

XfinityPeterH

user_59eu3a

XfinityBrianH

New to the Community?