Visitor
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6 Messages
free 20GB/mo of prioritized data?
this seems like a mistake. I got a text that I now have 20GB/mo of prioritized data on my xfinity mobile line.
It doesn't seem like a spammy text, no broken english, not from a weird email address, and its not asking me to click anything.
anybody get the same?
12xuser
Contributor
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142 Messages
2 days ago
I also got this on all my phones, one of which is on an Unlimited plan. I would like to know what this even means. Do my by-the-gig phones now get 20GB/mo? What do they mean by "prioritized data"? Is this the bait part of the standard Comcast bait and switch?
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user_5ebb68
Visitor
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1 Message
2 days ago
I got that today I'm looking for answers if real bait and switch or fake
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user_pfg7lk
Visitor
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3 Messages
2 days ago
I got the same text message today. I just spoke with a representative at Xfinity Mobile and they said there is no change to my service plan and since there is no link should just be safe to delete. Suggested that restarting the phone as the text says, shouldn't do anything to the data.
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user_pfg7lk
Visitor
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3 Messages
2 days ago
I got the same text message today. I just spoke with a representative at Xfinity Mobile and they said there is no change to my service plan and since there is no link should just be safe to delete. Suggested that restarting the phone as the text says, shouldn't do anything to the data.
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user_pfg7lk
Visitor
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3 Messages
2 days ago
I got the same text message today. I just spoke with a representative at Xfinity Mobile and they said there is no change to my service plan and since there is no link should just be safe to delete. Suggested that restarting the phone as the text says, shouldn't do anything to the data.
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user_berl9e
Visitor
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1 Message
1 day ago
If the consumer protection services hadn't been gutted, I'd have filed a complaint. All 5 lines on my plan got a text saying that "we are now giving you 20 gb/mo of prioritized data on this line at no extra cost." But I separately got an email - only to me - saying that "your Unlimited lines" were upgraded at no cost. All 5 lines share a single gigabyte and I'm on the hook personally to pay any overage, and this conflicting messaging seems almost custom designed to get people to start using data thinking that it's free and then slam them with a giant bill. Particularly since 5 people were told direct to their phone that it's a 20gb/mo free-for-all and only 1 person got a message buried in their email that there was secretly a caveat.
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user_69w6pz
10 Messages
1 day ago
Since Xfinity sent this email, everyone who received it should receive the "20GB at no additional charge". Not to give that service sounds like a Consumer Protection violation!
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