U

Visitor

 • 

1 Message

Tuesday, July 8th, 2025 11:56 AM

Cancel TV - Keep Internet

I'm trying to cancel my tv subscription and keep my internet.

Official Employee

 • 

2.3K Messages

20 hours ago

 

user_xq5er9 Hey there! Thank you so much for using our Xfinity Forums to contact our team. I see you need some help make changes to your plan and our team is here happy for the opportunity to assist you. Could you please send us a DM with your complete name and address to get started? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 

• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

(edited)

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