Pair an Xfinity Camera from the Xfinity or Xfinity Home app Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before pairing your Xfinity Camera Identify your camera— pai

Find out more about buying and using your own internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway. Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi — our WiFi management platform &m

​Question:​ ​ ​ ​ ​ ​What is Video Description and how do I turn it on/off?​ ​ ​ ​ ​ ​Answer:​​ ​ ​ ​ ​ ​ What is audio description?Audio description: Refers to audio-narrated descriptions of key visual elements of programming inserted within natural pauses in dialogue. Mak

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different model TV Boxes that you may have, including the XG1, XG2, XG3, XG4, RNG150N and XiD. Notes: While you may have these devices in your home, it do

​ ​ ​Question​ ​ ​ ​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​If you have the S0A00 error message i

What's the Difference Between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how parental controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental controls Parental controls allow you to limit the content v

​​ ​ ​ ​​Question​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ ​​What are Xfinity Wifi Hotspots and how to connect to them?​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​​ ​​ ​ ​ ​​Answer​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots

Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfinity TV Boxes a

​Question​ ​ ​ ​How do I log into my Xfinity modem so I can manage my home network?​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​***Created by our​​ ​​Community Users***​ ​ ​ ​ ​ ​With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool a

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after fo

​***Created by our​​ ​​Community Users***​ ​ ​ ​If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you)​ ​ ​ ​1​​) Your account has been blocked​ ​2​​) There has been unusual activity on your account​ ​3​​) To