On June 12, 2021, an Xfinity service technician came to our new home because I could not get the internet working. It turns out that the cable jack was not providing a signal.  We moved the cable to a different jack and the internet worked.  On the next billing cycle, to my surprise, a $1

Comedy Central's "The Daily Show with Trevor Noah" is missing episodes on Xfinity On Demand. The missing episodes are from Monday, October 4, Tuesday, October 5, and Wednesday, October 6.  These episodes are not available to watch on any of Xfinity's platforms. Bizarrely, these episodes are

I’m missing all October emails that we’re available yesterday

Hello mods, My contract term is expiring and I would like to hear about options for a competitive pricing. Thanks.

Why is Chapelwaite episode 8 on Epic only available in 4k the first 7 episodes included uhd and 4k?

Hi, My current $26 contract discount is set to expire soon (late October). I was wondering if it is possible to either renew it for another 12-month period, or find a different plan that is priced comparably to the discounted one. I noticed that the usual advice for this type of question is to

Are there any connectivity gurus out there? I can’t get either on my satellite boxes to connect. I’ve spent over 4 hours on the phone with Comcast sending signal after signal with no joy. See this document for details... if this forum allows me to paste a link:https://documentcloud.adobe.com/link

I'm trying to cancel my NHL Center Ice Package and I can't get thru to anyone. The robot keeps asking me questions that are irrelevant.  Is anyone having the same issue trying to talk to a human vs brainless AI!!!

I couldn't believe it! Red Sox vs Rays. 8th inning. Recording stopped. We weren't even home at the time of the live game, so we couldn't have bumped anything. Did this happen to anyone else???

I have moved back to China. I want to cancel all services and close my account. I searched all the webpages and find nowhere can I do this on my own. Those chats/agents do not work at all.  There is NO customer support emails ...

I have an HD TV and XR2 remote with non-X1 Xfinity cable box. I set the aspect ratio on both the TV and the cable box to 16:9 aspect ratio and the edges of the picture are cut off. I thumbed through the various aspect ratios, but even when the picture is letter boxed or postage stamped the edges

I cannot see my watchlist choices in the IMDb tv app in Xfinity X1. Is there a way to see them, or will there be someday?

There are many unexplained icons and symbols within the guide that Xfinity expects you to understand. Is there a detailed listing? One that I saw last night was a solid red circle followed by 2 crescents. It was like 3 red moons overlapping each other. There must be a simple explanation.

There are 2 speed tests on your speed test page. The first one I assume is the speed reading internal to the modem (Gateway). What is the one that is titled "Speed to this Computer"? Is that the speed reaching the device you are testing (computer). That brings up another question Let's say

I just want to report a down power line due to the storm and it won’t let me how can I do that?

I preordered an Iphone 13 from Xfinity to replace my Iphone 8.  Will the new phone come with a new SIM to be able to connect to the 5G network?  

I 'upgraded' my old trusty modem-only unit (mistake!) in Feb with this Arris TG1682G gateway (modem/router). It has been rebooting itself between 3AM-5AM daily ever since. Numerous chats/calls still no go. A tech visited in Jul to replace unit and checked line - still same thing. Another tech is

Brand new customer here! And wow - what an experience it has been. I created an account, verified my email - everything. I have tried unsuccessfully to sign in using 4 different browsers, on both a computer and a phone. I have cleared cookies, cache, I have tried incognito mode. I have restarted

I just attempted to purchase a service yesterday. And now all the sites won’t load and I get the “hmm, the page didn’t load correctly” and the app won’t give me access either. Also I got an email saying I have multiple accounts linked together now. And I fear I have multiple packages under my name.

I have a personally owned ASUS SB8200 that's connected to a Linksys Velop mesh network. It worked flawlessly for several months when I installed everything. A couple months ago I'd lose internet on my network a few times a week and power cycling the modem would bring it back. It's now up to dropping