5 Messages
New coax install
Hi, I want to move my gateway from the room it’s currently in to a room where we utilize the internet more. Only problem with that is that there’s no coax in the room. Can Xfinity install coax into the room for me? If so what would it cost, most likely?
Accepted Solution
EG
Expert
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108.3K Messages
25 days ago
1 800 comcast or 1 800 xfinity
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EG
Expert
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108.3K Messages
27 days ago
Comcast techs do not do any wall fishing / hiding of cables if that's what you want. For that, you'll need to hire a local low-voltage electrician or an A/V tech. They also refer to a service company that they have partnered with. See this article: https://www.xfinity.com/support/articles/hellotech-overview
Otherwise, they run the cabling outside of the premises and just drill holes from the outside to the inside to get the wiring in.
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EG
Expert
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108.3K Messages
27 days ago
They can indeed do that. Just contact their customer service reps.
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XfinityBrianH
Official Employee
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1.1K Messages
25 days ago
user_u2fisr Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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