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Sling tv app

The guide on the Sling tv app no longer works and locks up the app when I attempt to access it.

Question

 • Flex

39

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0

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Are Xfi Gateways Moca Compatible?

I was considering switching to Xfinity but i was wondering if the provided gateways have Moca technology?

Question

 • Your Home Network

34

3

0

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Xfinity app

Where is Xfinity app???

Question

 • Xfinity App

42

1

0

Accepted Solution

xFi pod trouble

Is my xFi pod defective? I have an xFi pod installed to increase my Wi-Fi range to reach my Ring cameras and garage door sensor. It also increases reception on our iPhones. This xFI pod, located in our family room, has started to constantly give me trouble. Its test download speed, which is norma

Question

 • Your Home Network

47

2

0

Accepted Solution

How do you check a used cable modem to make sure it is not connected to someone else's account???

I am looking to purchase a used cable modem with voice (Netgear CM1150v). I want to make sure it is not connected on someone else's account before making the purchase. Thanks!

Question

 • Home Phone Service & Equipment

24

1

0

Accepted Solution

XB8 Order

Good day, I just realized my internet plan (Ultrafast - 900mbps) qualifies for the new XB8 Wi-Fi modem. Is it possible to place an order on one? If not, I'd still like to upgrade to at least the XB7-T (I'm still on the XB6). I would love to be on the new Wi-Fi 6! Thanks in advance!

Question

 • Customer Service

43

1

0

Accepted Solution

Losing connection several times a day due to upstream signal power fluctuations

I cannot tell how frustrated I am with the poor service Xfinity is providing! I am having constant connection loose that it impossible to work. I have been monitoring my modems status and noticed some time when the modem recovers from a disconnect the upstream signal power for at least one channe

Question

 • Your Home Network

76

5

0

Accepted Solution

Bad Installation

Xfinity cord was installed yesterday. The cord comes out of the side of the Xfinity box, runs on the ground across city property, and is wrapped around a retaining wall. It needs to be buried.

Question

 • Customer Service

13

1

0

Accepted Solution

Email correspondence

Are Bills going paperless starting September 1st (?) According to my  June bill statement  notice that   they will send email instructions if we don't want paperless , keep mailings  .  July statement mentions they sent out an email. I haven't received an email abou

Question

 • Billing

29

4

0

Accepted Solution

3rd party authenticator app

Is there any way to set up 2FA with my Xfinity account using a 3rd party authenticator app, rather than the Xfinity authenticator app?

Question

 • Xfinity App

105

2

Accepted Solution

Bulk Program Apartment

Hi, my apartment complex is releasing a new bulk program soon with internet and Flex, but I already have an xfinity account with way better internet than they are offering and when I tried to opt out of the program, I was told that no matter what when this program rolls out that Xfinity would be cha

Question

 • Customer Service

683

2

0

Accepted Solution

Bill

Changing me twice for canceling service

Question

 • Billing

27

1

0

Accepted Solution

Internet security

When Xfinity and Norton parted ways, what did Xfinity use to replace Norton ?

Question

 • Your Home Network

34

1

0

Accepted Solution

Outage

Can anyone provide me with any information on how long the outage will be in my area? I live in Lansing, Michigan, and there has been an outage in the area for 2 days now with no updates.

Question

 • Customer Service

194

3

0

Accepted Solution

Visual Voicemail Not Working for newly activated iPhone

My new iPhone 13 recently got activated by Xfinity Mobile (with same number ported from AT&T with my old iPhone SE), but the Visual Voicemail never shows up in the Phone app. Under the Voicemail tab, I can see "Call Voicemail" button, but there was no "Set Up Now" button. I can click this "Call

Question

 • Xfinity Mobile

110

5

Accepted Solution

Samsung Galaxy S22 Ultra Unlocked

I'm currently using an unlocked Samsung Galaxy Note 10+ that is working fine on the xfinity mobile network. It was a bit of a pain because I had to buy a cheap $90 Motorola phone from Xfinity and Sim-swap but it's been working fine since. I tried to pre-order the Samsung Galaxy S22 Ultra through Xf

Question

 • Xfinity Mobile

1.5K

4

Accepted Solution

Closed

Gateway fan constantly running

My gateway fan just started running constantly. I most likely need to exchange it but is it safe to leave it running until I can get to the xfinity store in a day or so to exchange it out

Question

 • Customer Service

33

2

0

Accepted Solution

Agreed to 24-month contract, got 12-month contract instead!

Xfinity has attached an incorrect contract document to my account. I need help to have the correct contract document attached to my account. After speaking with an Xfinity representative by telephone and agreeing to a 24-month contract, I was sent an email titled "Complete your recent request" th

Question

 • Customer Service

34

1

0

Accepted Solution

New xFi Gateway Vs. SB8200 & Google Nest Mesh Router - Any Benefit to Switching? 1 GIG Plan

Hello, Not super techy, and we had a friend suggest a few years ago that we grab our own modem/router combo due to the savings vs. renting. However, I've got spammed like crazy recently with Xfinity emails about upgrading to this new xFi Modem/Router Gateway Combo.From a hardware and quality o

Question

 • Your Home Network

66

1

0

Accepted Solution

Error number TVAPP-00166

Unable to activate Samsung model UN55NU6900. Error code I’m receiving is TVAPP-00166. Spent hours online with Xfinity Customer service without a resolution.

Question

 • Xfinity Stream Website

41

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