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Comet network

I'm in the Chicago area. Comet tv is broadcast on channel 62.8. Why doesn't Xfinity carry it?

Question

 • Channels and Programming

58

1

0

Accepted Solution

"Comcast is not available" error in iOS email app

I started getting this error about three or four days ago on my iPhone 12 Max. It stubbornly refuses to sync or download email. For some reason this p

Question

 • Email

47

1

0

Accepted Solution

Closed

Slower than advertised speeds recently

I've been on the 300Mb/s down speed for awhile and used to regularly see numbers right at that 300 down mark, but I just decided to run some tests thi

Question

 • Your Home Network

3.9K

6

0

Accepted Solution

Account Suddenly Deactivated

Today my internet was deactivated without warning, my deposit returned (now it's in my credit balance), and my account deactivated. I haven't had any

Question

 • Customer Service

18

1

0

Accepted Solution

Exceeded the Number of Attempts to Add a New Payment Instrument

I got this error when trying to setup my new automatic payment method. I have been waiting for more than 72 hours but the error is still there. Also,

Question

 • Billing

46

6

0

Accepted Solution

Boicemail

I can’t receive calls on iPhone 11 Pro. All calls are going straight to VM. I have tried turning off my watch , turning off wifi and Bluetooth and tur

Question

 • Xfinity Mobile

27

2

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Accepted Solution

Permanently Disable Motion Sensor

The motion sensor that xfinity sold me is absolute trash (why am I not surprised). Anyway, it triggers a false alarm almost every day.  

Question

 • Devices and Equipment

58

3

0

Accepted Solution

mesh routers

I bought a Nighthawk router. Do I keep the xfinity XB3? Where do I install this new router in the process?  Thanks!

Question

 • Your Home Network

25

2

Accepted Solution

Monthly charges went up $40

Hi, My promotion ended and it went up $40 which is a lot. I only have internet and don't want any other packages because I am on disability which is

Question

 • Customer Service

20

1

0

Accepted Solution

screen menu in bright yellow

I have a non X1 cable box and when I use the menu for viewing shows on stations, a bright yellow hue is shown. It is so blaring, I need sunglasses to

Question

 • Non-X1 Service

87

8

Accepted Solution

Closed

200mbps Plan Capped Randomly at 30 mbps EVERY DAY

Hello, We have an Arris Surfboard SB6190 modem and a Netgear Nighthawk R6700. We are on a 200mbps download plan.  We get around 150mbps throughout the

Question

 • Your Home Network

1.9K

5

0

Accepted Solution

Closed

can not connect to the internet

my computer was running and the power went out for about 2 minutes and   i hit the button to turn it back on and some sort of dell scan came

Question

 • Your Home Network

48

5

0

Accepted Solution

billing

Hi.  My dad is in nursing care for a while and I need the bill lowered. we don't use the phone that we have payed for for several years and need

Question

 • Billing

9

1

Accepted Solution

Official Solution

Netgear Cable Modem

I'm looking at buying my own cable modem since latest xFinity modem/router cable has issues. The Netgear CM1000 cable modem has - Only DOCSIS 3.1 mode

Question

 • Your Home Network

30

1

0

Accepted Solution

Refund question/possible issue

I recently had to cancel my Xfinity services as I moved (the person I am living with already has Xfinity services so transferring wasn't a thing).

Question

 • Customer Service

17

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0

Accepted Solution

Verizon to Xfinity port failure

I need to talk to someone in the porting department to start fresh with a new sim card please

Question

 • Customer Service

14

1

0

Accepted Solution

unsubscribe from music relax, do to do it

I have been paying $5.99 since May 2021 for Music Relax "On Demand subscription package" as noted on my xFinity bill. Customer service says that this

Question

 • On Demand

27

4

0

Accepted Solution

New Construction at Washington State

I've purchased a land and starting to build a house. XFinity is the internet service for the area. What is the way to get my new house connected?

Question

 • Customer Service

12

1

0

Accepted Solution

How can I be sure?

At the first of the month, I set a cancellation date for my xfinity as I thought I was moving. Turns out, I am not, at least for another two months. S

Question

 • Customer Service

13

1

0

Accepted Solution

e-mail problems

Yesterday, the toolbar moved to the bottom of my e-mail "Compose" window.   How do I restore it to the default view?

Question

 • Email

115

5

0

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