Why isn’t doesn’t Xfinity work for NickJr. app? I just switched from Fios and made sure my package had access to NickJr. for my kids. If it doesn’t al

We have a 400 Mbps Comcast service, using a WiFi 6 router, and a Net Gear 2 GB cable modem, fast equipment. Measuring at the router, next to it, us

Signed up for a Xfinity Connection back in June 2021 on a 2 year contract. I did call out to the agent at Xfinity store that I have to move to my new

Hi! I have been saving my 150$ Xfinity Visa gift card and haven't used any of the balance on the card. It expired in March without being used at al

I’m so confused about what is going on with my x1 this morning. I have 2 x1 dvr boxes, percentage full has consistently stayed around 22-25% full the

I am a new customer to xfinity and had to set up the internet in a house I just purchased. I was on the phone with a technician for several hours and

Hi, There should be a mechanism at xfinity support to request a correction for email permanent errors. But i do not find one.  So i am report

I have a utility easement in my backyard and have received release from the electricians gas company. How do I get a release from Comcast/Xfinity??

same issue...intermittent disconnects all day long...some days it's not bad but some days it's just awful....need some help Comcast!

The app is not compatible with my phone. Is there another way to activate service?

I have an X1 box that has the feature MUSIC IDENTIFICATION.  Used that feature for several months.  However about 4 months ago it stopped wo

The gateway, when put in Bridge mode, defaults to using exclusively the LAN1 port. LAN1 is a 1 gbps port.  The router, however, has a 2.5 gbps p

I’d like to add unlimited data but every time I try, I get the “temporarily unavailable “ message. We go over the 1.2 TB every [Edited: "Language"] mo

Coax cable Was not in the box can I use my old one ?

I have an XB6, running in bridge mode, so that I can use a Netgear Orbi RBR50 Routers (+2 RBS Satellites). It has been working fine for many months,

Hi all, I received the new 1.2Gbps ARRIS modem yesterday and figured it would be an easy swap with my previous one. It was anything but. I have the AR

Not happy. I use the Xfinity Home Portal on the desktop computer to monitor my vacant house. Having the big screen is very nice.  Don't have a smart p

Intermittently, and becoming more frequently, the cable box is extremely slow -- does not respond to the remote or when it does it takes a few minutes

How can I upgrade the Xfinity Home touchscreen?

I have gone thru all the codez and nothing. The TV is about 2-3 yrs old. So are there other codes to try? Any thoughts?