Xfinity customers do not have access to YES Network content through the Gotham Sports app, despite every other company offering that access to content that we would now have to pay for twice. This message was posted on the Gotham Sports site in reference: Attention YES viewers subscribed through Com

Trying to find out the timeline for upgrading my service area to support increased upload speeds?

We have a large cable in the corner of the backyard that I don't know what to do with. Can you bury it? Our landscape contractor said it was the internet for the whole neighborhood. Don't know if it's true but the other end of the cable has some sort of in-line doodad that looks important. Also, on

I receive scam vouchers claiming purchases with Geek Squad and also bills from PayPal. I no longer have a PayPal account. Need to change my Comcast/Xfinity account email.

My Epson 2850 will not connect to wifi. It has previously been connected to wifi with the exact same set up/we've changed nothing, but all of a sudden it says it can't connect due to failing the MAC Address Filtering Check. Which I can't even find anywhere in the xfinity app/settings. We have the XB

I had an appointment to install service in a new location and when the technician arrived he installed a new modem and took the old one. I am now getting notifications from xfinity to return the old modem.

Hi, I’m working with the HOA to see what can be done about the excess cables in the common area. I’ve tried calling 800-934-6489, which redirected me to a live agent, which redirected me to 800-934-6489 and 844-250-8578. All automated systems try to troubleshoot my account and prevent me from talkin

Hi, my promotional Internet rate has recently increased after 24 months, I am wondering whether there is an option to change it back down?

Something changed since last month obviously and it wasn't me. Same browser, same PC. Can't pay bill online, it gives me an error screen saying "this isn't working right now"

When more than 2 shows are schedule to be recorded at the same time, a third show is not recorded "Recording Conflict". Model is a XG2v2-P. Do I require a specific XFinity DRV service to record 6 shows?

I am reproducing a portion of an email I received from Comcast today (April 24, 2025): "...in the coming days, we'll be making improvements to the Xfinity network in your neighborhood. ... "Our most current information has us starting work in your area on 01/21, affecting service at [address deleted

Hello, my account has "exceeded the number of credits". We've had 3 outages in the month of April and I was able to get credit for the first 2, but unable to get a credit for another outage that happened yesterday. My wife works from home full-time and I work from home part-time - these outages are

How can I change the sort on my DVR, It shows “Sort: Most Recent “ and I want it to show “Sort: Recorded On”

I received an upgraded modem in order to take advantage of increased speeds. However, all procedures seem to require using an Xfinity App. The current version of the app is not compatible either with my Android phone or my iPhone. I tried merely replacing the modem, and that does not work so I put t

Wow! I thought it was just me, but I see, others are having the same issue. I call samsung to troubleshoot with no resolution. I unplug TV, rebooted it, uninstall app then reinstall it, updated app. All did not work. At what point will xfinity, fix this issue?

I enrolled in a temporary service plan and paid the $50 to activate. Today however, the $50 payment is posted to my account but just as a regular one-time payment, the payment plan and monthly payment details are not reflected on my account, and service has been disconnected. It is impossible to con

I was promised a few things by chat agents, but Xfinity did not honor these promises. I spent an hour and a half on a painfully slow chat session today around noon time and then this evening another two hours essentially wasted being passed from one rep to another Udayveer, Jasna, Dev, Lina, Kishan,

Hello everyone. Currently, I am trying to exchange my xFi wi-fi boost pod. The main reason is because I was sent a refurbished pod, when there was no indication that I was buying a refurbished product on the website. I have tried to follow the online return/exchange process, where I fill out a form

This is the only way to send you all a message directly without having to text with a robot to 199 years. I have been trying to resolve an issue with my PURCHASED content for a YEAR. I purchased over $500 in movies, not rented not streamed but purchased through the on demand platform more than $500

Dear Xfinity Customer Service, I am writing to urgently address an unresolved issue with my trade-in order #[Edited: "Personal Information"], initiated on August 11, 2024. During my visit to the Xfinity store located at 3450 Youngfield Street, Suite B, Wheat Ridge, CO 80033, my phone was physically