We have a Triple Play plans for cable/voice/phone and signed up for Xfinity mobile a long while ago with one line on the $12/GB plan. I'm thinking I might add another line and switch to the new 10GB shared across lines plan for $60/month. My question is by changing around my Xfinity Mobile plans, wi

I was working on my old emails, when I realized that it was taking a long time to receive emails. I tried the repair program, but that stalled as well in trying to find the server. I went back to enter my password, and to my surprise, my POP3 email was changed to IMAP. What happened?  Is Xfi

I'm from Natick MA.Comcast digged my driveway few years back and they didnt fix it properly and now all the water from the street is flowing into my driveway. Could you please take a look? it is getting worse during the winter time too.

The connection drops multiple times throughout the day. I have tried a long list of things to troubleshoot including purchasing new equipment, eliminating some of the devices trying to use the connection, connecting my modem directly to my computer with an Ethernet cable, purchasing a signal extend

I have been trying to get a road bore since april and still now in August it has not been completed. Anyone have the same problem?

I've gone through the support page. I've talked to the xfinity chat bot. But I don't see an option when I get to the checkout screen to add the unlimited data.  I can't find a number to call anyone to speak to someone or a chat to talk to a person like I normally would.  Can someone help

When I recently moved, my account and billing transferred seamlessly. However, I noticed that my rewards level went from Gold to Silver. How do I get it back to Gold? I had no break in my service during the transition.

Have contacted xfinity assistant twice today.. Have restarted modem and router. The "world" is not lit up meaning internet is not working but I keep getting told that there are no outages. I don't have internet. That's an outage.

I am going to be upgrading to a new modem. I don't own a smartphone.  I want to have someone from Xfinity available to help me activate it, since I won't be able to do it myself since I don't have the app.  How do I have someone at Xfinity ready to help me?The new modem is a ARRIS SURFboa

We had our router upgraded to an XB7 about 2 months ago, and our internet has been mostly fine except for the sudden spikes in latency. This is especially noticeable in games and happens every few seconds. It is noticeable on my phone, laptop and other family members devices on our home network. ED

I woke up this morning to find my DVR's "scheduled recordings" full of untitled programs from non-existent channels. This bug in itself would be no big deal except that I can't cancel or delete them, making my DVR completely unusable. When I look at the individual details of the recordings I get th

This is my attempt to resolve my free access to Peacock premium. 9/18. Chat with Nikita. Explained issue with access to Peacock Premium.  She tried to sell me more channels.  Nikita transferred me to Ashish.  Ashish attempted to refresh my system.  We tried multiple attempts to

Can I pair 2 remotes to my new XG1A cable box so both my wife and I have access to a separate remote for the same box.

Xfinity Stream App not working. I’m getting error message: TVAPP00251. Been 4 days now. I will call Xfinity as well and ask them to adjust my monthly bill.

I talked to an agent on the phone who sold me Xfinity complete with 1200 down / 200 up. When I hang up and checked my email confirmation it stated 1000 down and 100 up. I went to my account where I sought help from a chat agent. He promised me to fix it but than after longest time offered 1000 down

Upgrade my modem and now I would like to remove the old one from my account so I can re-sell it. Its a Arris Surfboard SB6183.

I paid my bill in full yesterday and waited two hours for it to be back online. After it never came back on I got in contact with agents via xfinity support and they told me that they saw my payment and that ot should be restored in 30 - 60 minutes, but it still has yet to be activated.

Hello, I'll provide addresses in private chat. They are both in Jacksonville, FL.  (The to and the from) My Roommate, who already is living at the place, has ACP internet.   Once I move in, I will be providing the high speed internet I now have at my current address. My main questio

Hi, This afternoon I got a email from [Edited: "Personal Information"]cast.net saying “We received your cancellation request” and that my service would end tonight. I didn’t request this. How do I stop the cancellation? Thanks

I got a new phone and traded in my existing paid off phone during their promotion to receive $600 off my new phone purchase spread out over 24 months. This was April 8. I sent in the phone, received confirmation it was ACCEPTED and would receive my credit. This shows in numerous places in my account