The app is not compatible with my phone. Is there another way to activate service?

I have an X1 box that has the feature MUSIC IDENTIFICATION.  Used that feature for several months.  However about 4 months ago it stopped working when I ask it the name of the song I get the message:  "Sorry your TV Box does not support music identification."  "Please try using t

The gateway, when put in Bridge mode, defaults to using exclusively the LAN1 port. LAN1 is a 1 gbps port.  The router, however, has a 2.5 gbps port - re: LAN4 which would be better suited as the output port.  I do not see any option when I log into the router to change the output port whe

I’d like to add unlimited data but every time I try, I get the “temporarily unavailable “ message. We go over the 1.2 TB every [Edited: "Language"] month, which seems impossible but that’s a whole other thing. How can I add the $30/month Unlimited data? 

Coax cable Was not in the box can I use my old one ?

I have an XB6, running in bridge mode, so that I can use a Netgear Orbi RBR50 Routers (+2 RBS Satellites). It has been working fine for many months, but suddenly the Ethernet ports on the Orbi do not generate a valid IP address for any device plugged in with a cable, although the Orbi works just fi

Hi all, I received the new 1.2Gbps ARRIS modem yesterday and figured it would be an easy swap with my previous one. It was anything but. I have the ARRIS and an ORBI router that's right next to it, so I unplugged the cables from the Orbi and old modem and reattached everything to the new modem. I re

Not happy. I use the Xfinity Home Portal on the desktop computer to monitor my vacant house. Having the big screen is very nice.  Don't have a smart phone. What am I supposed to do when the Home Portal goes away next month? Not happy.

Intermittently, and becoming more frequently, the cable box is extremely slow -- does not respond to the remote or when it does it takes a few minutes. I can't describe what it's doing exactly. I've put fresh batteries in the remote, and it didn't make a difference. Happens on the main X1 box and th

How can I upgrade the Xfinity Home touchscreen?

I have gone thru all the codez and nothing. The TV is about 2-3 yrs old. So are there other codes to try? Any thoughts?

I called customer service to report my xfinity landline phone was out of order. They scheduled a service call but a couple of hours later I got a call on my cell from someone claiming to be a service tech that wanted to help me get the issue fixed over the phone. I went along for a little while but

How can I search for an email with Xfinity Connect?

Will WGN's rewind tv be offered in the Chicago area?

No scores when I go into sports by hitting C on remote.  Is it a setting on my end or an issue with Xfinity?

Hello, I would like to upgrade my X1 HD TV box to an XG1v4 4k DVR box. I spent 40 minutes on the phone with a nice support member, but he was not able to order me one. Please help me. Thank you.

I had service for years and always paid on time but a year and a half ago I moved to a area that Comcast didn’t provide service while under contract and was told that the Comcast wouldn’t penalize me for moving since they didn’t provide service here. This now is the second time it’s been turned over

I got a letter asking for Fill up the adjustment request Though I am no longer a customer of xfinity. I did not find any form in the provided website. How I can get one?

Where can I find the user agreement/rules for the Comcast Seasonal Plan?

Looks like we lost AntennaTV and also Grit? Now we have two different stations carrying Comet.