Visitor
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1 Message
Xfinity Support
Got an email stating "We received your cancelation request, and we're on it" 4 days ago that I just happened to see
This was not me, I did not request a cancelation.
Visitor
•
1 Message
Got an email stating "We received your cancelation request, and we're on it" 4 days ago that I just happened to see
This was not me, I did not request a cancelation.
Accepted Solution
XfinityBenjaminM
Official Employee
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2.1K Messages
22 days ago
@ag9300 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate the notification you received further. We also see your Direct Message. In the future, please wait to be invited to send a DM, as it is against our Forums Guidelines to send an Unsolicited DM to an Official Xfinity Employee.
We will respond to your DM shortly but please follow the process moving forward.
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Accepted Solution
XfinityWilliam
Official Employee
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1.3K Messages
22 days ago
hi @ag9300. It was a pleasure getting that cancellation request sorted out. I hope you have a wonderful weekend, and take care!
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