why can't I get into my email [Edited: "Personal Information"]

I belong to 3 groups that use Google Groups for emails. I suddenly stopped getting their emails in my Xfinity account about 3 weeks ago, and missed some deadlines. I have been on these groups for over 2 years with no issues. Then the emails stopped arriving. They are not in my Spam folder. I have no

I can not reach bethesdamagazine.com using my Xfinity cable connection I get a "403 Forbidden" error I've tried multiple different web browsers - no luck I emailed the company, the said they are not blocking me I can reach bethesdamagazine.com with my xfinity phone I can reach bethesdamagazine.com w

I'm following up last 15 months for a device credit for traded-in phone. They have marked the device as BYOD (Bring Your Own Device) but still charge me every month). Every time I call they will put me on hold, transfer me to vague departments, disconnect abruptly And hilariously they want to sell m

moved to a new apartment and Xumo worked the first few days but now stuck on settings screen. Have tried restarting gateway and Xumo box itself

What happened to FREE channel 238 Catchy Comedy? I pay $245 per month to Xfinity for basic cable TV and internet. This is outrageous that you remove a FREE channel, one of very few that I watch.

Xfinity opted to bury the coax line within conduit in my yard on 6/26. I had called them the prior week to inform them of my sprinkler system and to not bury the cable across the center of the yard. I told them to follow the fence line. However, the technician informed me that he felt the best route

We've had Xfinity internet and recently cancelled as of July 1st. We've made multiple visits to the Xfinity store and called customer support but no one can help us successfully sign up for Xfinity Now internet. Keep getting "Sorry we are unable to process your order at this time. There is an open o

The AI assistant is awful, I am trying to get help with port forwarding on port 25 not working, and can't find anyway to actually talk to a person via email/chat/etc.

Please help we can’t get our tv to work

My TV says I need to update my package? I do not understand why my channels are not working,my bill was paid in full on June 27

Does Xfinity rent a router/modem that 1) supports a 1GB speed, and 2) allows manual override to specific frequencies? I recently upgraded to a 1 GB plan and received a new router modem. It is my understanding the model I have has multiple banded frequencies and is automatically determined and cannot

Need to give new credit card number because the old card is closed

Adnan, you are awesome!! You helped me and it only took a few minutes, which is amazing. Keep up the good work!! Xfinity should be thanking you and the others because if it weren't for the people assisting me as of late I would have left and found a new internet provider.

I have an issue with email not receiving a message from a sender w ho is getting the 552 code. My inbox is not full. What do you want me to do? Just sit here all day and stare at the screen?

I work from home connected to my company's VPN. As of February 18, I have been unable to connect to the VPN through XFinity as I always did. I tested by disconnecting the Wi-Fi and connecting through my cell phone's hotspot (AT&T) and it connects without problems. When I go back to XFinity, I can't

I’m extremely disappointed with how this situation was handled. I was promised a callback by the Xfinity voice team regarding an unauthorized mobile line we were misled into activating by phone in January 2025. I clearly stated we were only available after 5 PM EST and the representative confirmed t

I check my comcast email from my Gmail account, using POP3, and I am getting an authentication error on the gmail side, indicating that the gmail server is blacklisted. Can you help me to get that fixed? Thank you.

My WiFi name doesn’t appear on any WiFi list in any of my devices. I have went back and forth with xfinity assistant trying to resolve my issue. I am very fed up with this and just want to cancel. I’ve tried unplugging it for a minute and plugging it back in. I just need help

I recently added XFi complete package and used Xfinity gateway for a few days, but I lost my guest network, and all IoT devices, thermalstats, EV charger, smart lamps cannot connect to 2.4G network. Even printer won't connect. I used to have printer connected to main 2.4G and IoTs connected to guest