I would like to know if I qualify to get the modem and upgrade it to the xp 10 and also if my area is able to use xb 10. Jon [Edited: "Personal Information"]

phone number to speak with live person

I need to file a claim for phone number [Edited: "Personal Information"]. It has a pixel line going thru the middle of the screen. There is no physic damage to the phone and it has never come in contact with water.

I'm trying to cancel my tv subscription and keep my internet.

This very same thing jus happened to me yesterday and I need it fixed : [Removed the copied and pasted Forums page]

I thought platinum and diamond members got Peacock for free? I just received an email asking me to sign up for Peacock. Please advise, [Edited: "Personal Information"]

I had mt phone and service erased and it was there fault and been told over and over it's fixed and it doesn't happen this is unacceptable I have been lied to harrased and ran around for hrs and hrs about refund

Need help getting connected

I’m filing a formal complaint regarding a live chat agent named Shashank, who was extremely rude and unprofessional during our interaction on July 7, 2024, around 11:30 PM. He repeatedly ignored my direct questions about an upcoming billing issue and was impatient and dismissive throughout. When I w

Spent much of the weekend communicating with comcast; not only did they not fix the problem, the other tv’s are also now having problems. It’s particularly awful sine they have a monopoly and streaming is not a great choice for me.

Xfinitiy equipment is not working properly. I NEED ONSITE repair to our service

It was working fine until after midnight now I cant sync email at all. I removed account from Samsung app and attempted to re add it but it refuses because it cannot verify Imap.comcast.net. I can still sign in browser and check but Samsung app refuses. I also rebooted phone and cleared cash. Im on

Dear Xfinity Support, We are seeing repeated throttling with the error: 451 4.2.0 Throttled - https://postmaster.comcast.net/smtp-error-codes.php#RL000010 Our emails comply with all standards (SPF, DKIM, DMARC), and we are a Validity Certification member. Not sure why this continues—would appreciate

My Xfinity service has been suspended, and I need it restored immediately. I’ve been overcharged for services I did not request or agree to, and my bill has now reached over $350.

All I am going to say is that I have been dealing with this disaster for over a year. What started as a simple issue over a year and a half ago has festered into what is now comparable to a nuclear disaster in my opinion because of the because of the horrible level of what Xfinity calls Customer Ser

Dear Xfinity Customer Service, I recently moved on July 1st and discontinued service at my old address on that same day. However, I noticed that I was charged $12.89(Balance Transferred From: (Personal Info) $12.89) on the final bill for my previous account. Since I only used the service for one day

To Whom It May Concern, I switched to a different internet order recently and wanted to know if the additional partial charges resulting in a decreased bill than expected is normal during a switch. Also, the sales tax on my billing statement further decreased my bill instead of adding to it. Is ther

Ok here it goes. We have Xfinity supplied through our community so Everything was working fine and then we had an outage on our original XG1 4k box and a letter that we are available to update our Gateway to the newer XB7-MC. I don't remember if we exchanged both at the same time or within a few day

I am a human being who pays my bill. When I contact Xfinity for assistance with my streaming that's not working I expect to speak with a human being when I request to speak with a human being not an automated service again a human being not an automated service. You have now wasted an hour of my tim

Xfinity assistant is not helping. Spent a whole day trying to get help with adding a third-party modem that is compatible very disappointed in the customer support for Xfinity