Your automated customer service

I am a human being who pays my bill. When I contact Xfinity for assistance with my streaming that's not working I expect to speak with a human being when I request to speak with a human being not an automated service again a human being not an automated service. You have now wasted an hour of my time this evening trying to deal with something that would have taken 5 minutes to fix but you guys don't want to talk to anybody over the phone you want to force us to use an automated system that doesn't answer the questions and we start time so now you're going to pay me for the hour of my time you wasted with a credit to my account and you're going to resolve the issue I'm going to give you till noon time tomorrow or I'm going to look for a new internet company and you can just refund my money. When I pay my money Bill and I asked to speak with a human being I should be able to speak with a human being and not be forced to deal with an automated system that does not assist me with a [Edited: "Language"] thing except getting more and more [Edited: "Language"] by the minute [Edit: removed Private information] why don't you look up my automated chat with you [Edited: "Inflammatory"] from last from tonight where I told you numerous times I had an issue and needed to speak with a human being. You are not going to force me to verify [edit: language]  through your automated system when I can't speak with human being. You have till noon tomorrow to fix the problem that's in writing via your stupid automated system and keep in mind I'll be looking for a new internet company during that time so I'd make it prompt or you can return my money and I'll give it to somebody else