Español
Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,177

members

1,371

online

28,724

topics

Top

My Account

Sort by:

ANSWERED: How to upgrade your devices when you receive an upgrade letter from us?

This article describes how to upgrade your modem and television equipment if you received an upgrade notice from Comcast
View full article
‎04-24-2018 10:51 AM

ANSWERED: How to use Apple Pay on xfinity.com?

This article discusses how to use Apple Pay and the compatible devices for xfinity.com
View full article
‎04-13-2018 10:42 AM

ANSWERED: How to contact Comcast?

This article provides information on the different ways to contact Comcast if you need immediate assistance.
View full article
‎03-09-2018 11:10 AM

ANSWERED: Xfinity Regional Sports Fee Frequently Asked Questions

This article includes the most frequently asked questions about the Xfinity Regional Sports Fee
View full article
‎03-07-2018 11:47 AM

ANSWERED: Xfinity Internet Data Usage Guide

This article is a guide to help you understand some basics about Xfinity data usage
View full article
‎02-14-2018 12:21 PM

ANSWERED: What is Seasonal Billing from Xfinity and how to set it up?

What is seasonal billing and how to verify eligibility 
View full article
‎02-08-2018 11:54 AM

ANSWERED: Got an Xfinity orange cable in your yard?

This article tells you what to do if you have an Xfinity orange cable on your property
View full article
‎02-08-2018 11:53 AM

ANSWERED: How to fix Cannot Log Into Xfinity Mobile--Primary User Issue?

This article explains how to fix Cannot Log Into Xfinity Mobile--Primary User Issue
View full article
‎02-08-2018 11:53 AM

ANSWERED: How to Sign in to Xfinity My Account

What is Xfinity My Account and how to sign in/use it
View full article
‎02-05-2018 02:17 PM

ANSWERED: How to get help with your Xfinity Visa Card rebate

This article explains eligibility and how to receive your Xfinity Visa Card rebate
View full article
‎02-05-2018 11:57 AM

ANSWERED: How to determine if you will be subject to a Xfinity ETF (Early Termination Fee)

If you are under a contract and you need to cancel service, you may be subject to an early termination fee (ETF). This article can help explain when you may see that fee.
View full article
‎02-05-2018 11:40 AM

ANSWERED: Xfinity My Account Facebook Sign In No Longer Available

Xfinity customers  can  no longer use their Facebook credentials to sign in
View full article
‎02-05-2018 11:35 AM

ANSWERED: What happened to the Xfinity We Can Help Email?

We no longer use the "We Can Help" email address, but we have other ways to get answers to your questions
View full article
‎02-05-2018 11:33 AM

ANSWERED: How to Return Your Xfinity Equipment

3 simple options to return your XFINITY equipment
View full article
‎01-17-2018 02:27 PM
Top Contributors