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Facebook and Instagram fail to load

Facebook and Instagram were both working last night. This morning, neither website nor app (desktop and mobile phone) is loading. Mobile App access also failed on cellular data.

Question

86

2

0

Accepted Solution

Official Solution

Closed

Login Loop

I'm stuck in a login loop.

Question

327

2

0

Official Solution

Closed

Evil Angel Login

Subscribed on the xFinity tv box, but I want to login online.  Where can I get my login username and password from xfinity for evilangel

Question

1.8K

1

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Closed

Facebook Live / Facebook Watch on TV

I can get YouTube and other apps on my TV, but I am not able to see how to watch Facebook Live or Facebook Watch videos on my TV. Does xFinity support this?

Question

8.3K

6

Official Solution

Closed

Apple TV login

Unable to login to Apple TV using Xfinity.. Endless cycle of trying all the login options

Question

4.1K

10

Accepted Solution

Closed

Modem login

A fellow came to do some repair on what we thought was my modem, but it turned out to be a connection outide that was found weeks later. My problem is that the initial repairman reset my login settings to my modem and I can no longer access it from the home page. Would a hard reset work or should I

Question

90

2

0

Accepted Solution

Closed

Port Forwarding with MacBook Air

I've been trying to setup a port forward on my MacBook Air with no luck, using the Xfinity app, I always get the same 'We're Having Some Trouble, check back later' message. Yet, when I use my work laptop which is a Windows based Hewlett Packard, the Xfinity app sets it up no problem. Is there

Question

158

1

0

MacBook Pro email setup

Add comcast email to MacBook Pro. Getting “ unable to verify account name or password”

Question

53

1

0

Accepted Solution

Closed

Xfi advanced security blocking Facebook app

started experiencing issue with the Facebook app on my iPhone 12 in the evening on Saturday the 20th. I assumed it was just Facebook being Facebook. The issue persisted all throughout Sunday the 21st. On a whim I was googling the issue and after seeing the suggestion of turning off the wifi, I fou

Question

1.2K

2

0

Accepted Solution

Xfinity App Login Error

I always have an issue trying to login to the Xfinity app on my iPhone. It takes me to the secondary login screen and I am able to enter my credentials, but once it takes me back to the app, presumably for it to open, I get an error message with a “try again” button to select, leaving me in a never

Question

74

1

0

Accepted Solution

Closed

Instagram and Facebook photos not loading while on Xfinity

Over the past month or so myself, along with my neighbors, and other area friends have been having an issue that while on Xfinity wifi our instagram and facebook photos are not loading. They look like broken links or grey squares depending on the device being used. This happens to me on my computer

Question

227

3

0

Closed

Email/Facebook has been hacked

My Comcast email was hacked and along with that, my Facebook and Instagram have also been hacked. can you help retrieve my FB account?

Question

165

2

0

Email login

I can’t login to my email account

Question

128

3

0

login

Been messing around trying to login for an hour and finally figured out that Xfinity "changes" the number 0 to a capital O on my password! To double check this I changed my password, included a zero and it took it but when I went to  log back in same thing, changed the ZERO to a CAPITAL O!&nbs

Question

174

1

0

MacBook Mail connecting with comcast email

Not too long ago I lost connectivity between my Apple devices and Comcast email. I was able after a lot of messing around able to reconnect apple mail to Comcast on my iPhone and iPad but not on my MacBook Pro. I have tried deleting the Comcast account in Apple mail and adding it back but every time

Question

82

3

Official Solution

Closed

Login to the Forum

If I try to login to the Xfinity Forum I get a page that already has my name and email address and Old Forum name. When I check the Agree to Terms box I get an error message that "Email Already Exist Please Use a Different Email Address. Then I am stuck on that page no matter what I do. I cleared my

Question

1.9K

7

0

gateway login formation

I cannot login in gateway

Question

46

2

Accepted Solution

Closed

Enable login autofill suggestions

Issue is with Edge Version 129.0.2792.89. It works with Chrome. When logging into my account with Edge, clicking on the login box or typing a letter used to produce a dropdown menu with usernames. I somehow disabled this while trying to delete some of those entries and now have to type out the user

Question

42

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0

Closed

MacBook no longer connects to home wifi.

My MacBook suddenly stopped connecting to my home wifi, repeatedly saying it needs a wpa2 password. All other devices still connect to home wifi and the Mac happily connects to any other wifi network. Also when  trying to connect to just the Xfinity wifi hotspot on the home router it reports ‘

Question

363

3

Closed

Login and Streaming Issues

For over a week now I cannot login to my Xfinity account or stream. The error I get on both is you have successfully logged in but you must be an Xfinity user to enjoy this service. I have tried my phone, computer, TV etc and I have tried uninstalling and re-installing but nothing is working. This h

Question

103

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0

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