kflores's profile

Visitor

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1 Message

Tuesday, March 5th, 2024 4:23 PM

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Facebook and Instagram fail to load

Facebook and Instagram were both working last night. This morning, neither website nor app (desktop and mobile phone) is loading. Mobile App access also failed on cellular data.

Official Solution

Retired Employee

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5.9K Messages

10 months ago

@kflores Welcome to the Xfinity Forum and thank you for posting your questions here. Today, 03/05/2024, it has been widely reported, some users of Facebook and Instagram are unable to access their services at this time. Please know this is not an issue with your Xfinity Internet connection. You can view the status of your connection anytime on the Xfinity App or online at xfinity.com/outage .

 

(edited)

Official Employee

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1.5K Messages

10 months ago

 

kflores, Thank you for reaching out to Xfinity Support. This should be working now. Let us know if you still need assistance. 

 

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