I cannot login to my email from my ipad or iphone.I can login using the web from all my ipad iphone and pc but the direct ipad and iphone email icons will not login.
I get server unavailble messages.The settings etc are all the same for web log in and icon login .I have disabled and enabled the third party button.
Tried to use outlook on my ipad but that but that failed as well.
Hello ronflorida I'm sorry for the trouble with the email on the email clients. I know how important email is for keeping connected. We can help out! To help make sure the email account itself is good, are you able to access your email at xfinity.com?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for adding the post as a customer myself I know how important it is to be able to access my e-mail. Was the information that @MikeB39A provided help you log into your e-mail account?
user_5k9mrk Hey there! Thank you so much for using our Forums and for letting us know you are also impacted with the email issues. Are you still having issues at this time? If so we are here to help!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
MikeB39A
Problem Solver
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681 Messages
6 months ago
This might help you:
https://www.xfinity.com/support/articles/top-tips-for-xfinity-connect
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ronflorida
New Poster
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2 Messages
5 months ago
I cannot login to my email from my ipad or iphone.I can login using the web from all my ipad iphone and pc but the direct ipad and iphone email icons will not login.
I get server unavailble messages.The settings etc are all the same for web log in and icon login .I have disabled and enabled the third party button.
Tried to use outlook on my ipad but that but that failed as well.
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XfinityOrlandoM
Official Employee
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2.1K Messages
5 months ago
@user_04z4ka
Thanks for adding the post as a customer myself I know how important it is to be able to access my e-mail. Was the information that @MikeB39A provided help you log into your e-mail account?
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user_5k9mrk
Visitor
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1 Message
19 days ago
Email login I guess is now permanently broken from web page.
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