U

Thursday, December 12th, 2024 3:51 PM

Closed

Email login

I can’t login to my email account 

Problem Solver

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692 Messages

6 months ago

This might help you:

https://www.xfinity.com/support/articles/top-tips-for-xfinity-connect

New Poster

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2 Messages

6 months ago

I cannot login to my email from my ipad or iphone.I can login using the web from all my ipad iphone and pc but the direct ipad and iphone email icons will not login.

I get server unavailble messages.The settings etc are all the same for web log in and icon login .I have  disabled and enabled the third party button.

Tried to use outlook on my ipad but that but that failed as well.

Official Employee

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1.5K Messages

Hello ronflorida I'm sorry for the trouble with the email on the email clients. I know how important email is for keeping connected. We can help out! To help make sure the email account itself is good, are you able to access your email at xfinity.com?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

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2.1K Messages

6 months ago

@user_04z4ka

 

Thanks for adding the post as a customer myself I know how important it is to be able to access my e-mail. Was the information that @MikeB39A provided help you log into your e-mail account?

Visitor

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1 Message

1 month ago

Email login I guess is now permanently broken from web page.

Official Employee

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2.2K Messages

 

user_5k9mrk Hey there! Thank you so much for using our Forums and for letting us know you are also impacted with the email issues. Are you still having issues at this time? If so we are here to help! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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