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Friday, September 6th, 2024 4:12 AM

Xfinity App Login Error

I always have an issue trying to login to the Xfinity app on my iPhone. It takes me to the secondary login screen and I am able to enter my credentials, but once it takes me back to the app, presumably for it to open, I get an error message with a “try again” button to select, leaving me in a never ending loop clicking the button. Anyone else having this issue? 

2 Messages

11 days ago

Photo for context. This is what I end up seeing over and over again

Official Employee

 • 

1.4K Messages

 

user_r127yy Thanks for your post and the screenshot. I know if I were in your shoes I would be reaching out too. Our team is here and happy to help you. Did you try to force close the app and try to gain access again? 

 

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