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Playback Issue:: TVAPP-00352

This morning I suddenly can't play DVR recordings or live tv from the iPhone xfinity app or when logged into xfinity.com on a computer. Playing DVR recordings & live tv are fine from the cable box. Seems like an account issue via these forum entries: https://forums.xfinity.com/conversations/xfinity-

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TVAPP-00349 playback issue

I travel a lot. Most the time I download shows from my DVR through the Xfinity app and watch my shows downloaded to my Apple IOS device (updated). Recently I discovered that my shows would not play for me when flying, however if I turn off aircraft wifi, this fixed the issue for me. However :30 mins

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628

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Playback Issue:: TVAPP-00249 After iOS update

Cannot play any channels on the Xfinity Stream App for iPad after iOS upgrade to iOS 18.5 today. Error message is Playback Issue:: TVAPP-00249. Tried deleting the app and reinstalling it and still getting the same error message. Also tried restarting the iPad. Please help!

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Playback Issue 2111

I have the Xfinity Stream App and I am constantly getting Playback Issue 2111. Is it being addressed or are we just supposed to go without? If we are expected to go without, then I want some kind of compensation for las of provided services.

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205

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Playback 2111 error 3 issue

Hello, I keep receiving the playback issue 2111 error code 3 when using the app on my Chromebook. I also cannot cast from my phone app to a TV. I've refreshed, uninstalled and reinstalled all apps, rebooted all devices. Anything else I can try? Thanks.

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247

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Playback issue 1001 error 4

I have xfinity stream on my android phone and it has all of a sudden out of no where stopped working and shows this error ( playback issue 1001 error 4) only shows words on thr app no pictures and I have done everything to fix the issue uninstalled it re installed did updates reset my phone cleared

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176

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Playback issue 1001 error 4

I am unable to watch any "available TV Go" channels or Recordings on my mobile devices (Google Pixel 6 and Amazon Firestick) when I'm away from my home network. I get playback issue 1001 error 4, with Live TV Go channels on both devices, and then "Well that didn't go as planned" again on both device

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1.8K

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Error TVAPP-00380 with playback of DVR recording

DVR Playback on laptop failing on all recordings. I have recordings from several days. Either does not start or starts then stops with Attempting to Resume Error. Sometimes tries to repeat a small section. Ultimately get Attempting to Resume Error or TVAPP-00380 error. Internet speed test is good –

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135

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playback issue :1001 error code 4

I see tons of people with this same issue, and never have I seen a real fix for this from Xfinity. I can get just a couple channels that work like the NBC channel, but the rest are all playback issue 1001 error code 4. Resetting the modem and reinstalling the app does nothing. It is same problem on

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1.1K

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Xfinity stream playback error tvapp-00249

Getting this playback error on the stream app on our Apple TV. Spent an hour with an online rep with no resolution.

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Xfinity Stream Playback Issue::1001

I have a fire tv and am getting a playback issue::1001 error code when trying to watch a channel on Xfinity stream. Worked perfectly fine before today.

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169

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Playback error:: TVAPP-00400

I am trying to stream on demand and dvr from my phone and repeatedly get this message: Playback Issue:: TVAPP-00400 We're sorry, something unexpected just happened. Please try again. I can’t find this code listed anywhere in the troubleshooting support. What does it mean and how do I fix it?

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395

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DVR Playback Issues

Anyone else having trouble with playback of their recorded stuff? We keep getting a message that it’s having trouble and to try On Demand. Is this a ploy to force us to watch commercials?

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2.3K

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X1 DVR playback issues

My X1 DVR playback is either pixelated or stops part way through a program and errors out and returns to regular TV. This happens multiple times per day.

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7.2K

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Issues with DVR playback

For almost two years we have been dealing with this issue and several others @ Xfinity. Internet issues TV. Issues DVR playback issues. Choppy / Pixelated total ruins the show. Cuts out at important points in show. Shuts down. Cuts off show. AND I HAD TO PAY $20 MORE FOR THIS A MONTH. I HAVE PAI OVE

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1.3K

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Playback Issue :: 2111

While using the Xfinity Stream App away from home, I regularly get the following message: Playback Issue :: 2111 We're sorry, but we're unable to play this video right now. Please try a different channel or program. It doesn't appear to be any particular "on the go" channel. Also appears to happen w

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1.5K

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Playback Issue 2111 Error 2

Having the issue on my Samsung S10+ When trying to use the stream app it seems to force a tvgo channel even on home networks and then the error message REPEATEDLY. Saw the same issue on this forum with no answer. Help Please

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2K

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Playback issues

Playback issue: Tvapp-04349 I downloaded TV shows to my iPhone to play while traveling. I can view them in the airport, but not on the plane in airplane mode. Error message is Tvapp-04349 They play when I am in the airport and not on airplane mode. Also, when I try to mirror a downloaded show to a T

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DVR playback issues and Other access issues

DVR playback quality is awful with missing segments of recording, poor picture quality, and flawed play quality. Other issues with quick access button for sports scores. The response is lagging front C button, which you to exit then go back to it for a response. The Xfinity Home appears to be unstab

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2.3K

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Playback issue 2111 error 3

I am getting “Playback issue 2111” with “error 3” on the bottom whenever I try to watch live TV for regular network programming on my Fire TV streaming app. I tried resetting the app, cleared the data and re-signed in and it’s still not working.

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10.1K

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