7 Messages
Playback issues
Playback issue: Tvapp-04349
I downloaded TV shows to my iPhone to play while traveling. I can view them in the airport, but not on the plane in airplane mode. Error message is
Tvapp-04349
They play when I am in the airport and not on airplane mode.
Also, when I try to mirror a downloaded show to a TV, it immediately stops playing. Shows that are not downloaded play properly when mirroring and the downloaded shows play when not mirroring. Why?
XfinityAngie
Official Employee
•
1.9K Messages
2 months ago
0
0
user_1nlxcd
7 Messages
24 days ago
I am still having multiple issues with Xfinity Stream. I am in a place with poor WiFi reception. The house is on Xfinity WiFi, but the service is abysmal, probably due to competition from other users. So, I go elsewhere to download shows and briefly start viewing them in the hopes of viewing them offline later. This works until the app SPONTANEOUSLY logs me out and ERASES ALL MY DOWNLOADS!!!!! WHY????? I don't understand why it logs me off. I have done NOTHING to cause it. The Xfinity app does not do that. And I don't understand why it automatically erases my downloads. This is VERY frustrating and has me once again ready to leave Xfinity. What is the use of having an app that does not function correctly when you need it?
NOTE: I have Xfinity Mobile as well and that service is also dreadful almost everywhere in the town I am visiting on the SF Peninsula. NOT a good experience!
1
0