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Samsung TV left powered on after nightly box update
Caught on camera. My samsung TV was left powered on after the nightly box update around 3:50am. It has happened before. Please fix.
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X1
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Powered down devices shown connected on Xfinity app
My wife's phone always shows up when the Xfi app is opened even though it has been powered down and "forgotten." The message indicates that a "New device detected with strong WiFi connection." As a consequence of this persistent "ghost" connection every time a genuinely new device connects the app n
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Your Home Network
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Not Able to Log onto our Local Xfinitywifi Hot Spot Anymore with My Android Powered TracFone
The past week my Android powered TracFone has not able to connect to the local XfinityWiFi hotspot near our home, which has been OK for the past year. Prior to last week, I could get on/connect with no problem. My phone now detects it (Xfinitywifi) but when it tries to connect, it displays 'failed t
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Your Home Network
My powered went out earlier and my internet hasn't come back on since
A tree fell and the power in my neighborhood went out , my power is back on but my internet has not been since
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Customer Service
I was able to solve this by bypassing the old powered coax splitter installed outside and directly plugging in my router. I am now seeing advertised speeds.
Getting Less than Advertised Upload Speeds on Gigabit X2
I am using the XB8 router and see the correct download speeds ~2000mb/s but for uploads I see a max of ~65mb/s. From what I have seen online and on this forum there might be a need for a splitter to be replaced to work with the new requirements. I have tried replacing the router, using different dev
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Help modem provisioning for service
Modem is powered on correctly and not recognized by app. Phone support will not assist in provisioning modem for service. Have checked power and cable. Need help
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Your Home Network
Same thing has happened to me. It's extremely upsetting and I can't find any way to contact support about it because everything is powered by some unhelpful AI.
$200 Amazon gift card
I signed up for Xfinity internet on Dec 11 2024. I recently moved and had to change internet providers i saw that Xfinity was having a promo sign up and get $200 Amazon gift card so i did i signed up for the most expensive plan and once i signed up boom no mention of that card ever came up again now
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Any humans at Xfinity
Are there any humans that work at Xfinity these days? Eveyone is powered by AI except AI is not helping. I need to speak to a real person about my security cameras.
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Customer Service
Hello, @khanson3. Thanks for reaching our team on our Forums page regarding the 4K box. You can turn it off by simply by saying "power down" into your Xfinity Voice Remote. Alternatively, you can get your TV Box to automatically power down when it's
4k Box wont turn off?
Had to swap my old 4k box for a new one, and now the box won't turn off? Let me guess it stays on all the time now?
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Hi XfinityJohnG, I'm now over a week with our XG1v4 "powered off," and with no apparent impact on our two wired secondary boxes. Those two boxes continue to allow us to schedule & delete recordings & control live TV. Are you saying that we're
Do Wired Secondary Boxes have any Dependency on an X1 DVR Box?
btw: I want to keep the secondary boxes, rather than relying on the Xfinity Stream app at our secondary box locations. I actually think the Xfinity Stream app is pretty decent on iOS devices. But trying to use it on an Amazon Fire Cube in place of our secondary boxes comes up way short. With the Xfi
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EG, Tried that already, in fact I have tried many different things over the past week and nothing has worked. 1. Power cycled TG1682 with new router attached. No DHCP address given by Comcast 2. Left TG1682 powered off for one hour. No DHCP
Release Router MAC Lock on Comcast DHCP server
Community, I am in the process of upgrading my home router from a Cisco 1941 to a Cisco ISR 4351. The Comcast DHCP servers will not give a DHCP address to my newer ISR 4351. In searching Google and Forum posts I have arrived at the conclusion that the Comcast DHCP server holds a 'lock' on the MAC ad
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Hello, @Astromech how are you? Are you able to let us know if you have powered off your TiVo box, removed the cable card, replaced the cable card and powered your box back up again?
Tivo Roamio with cable card (M-card) getting V58
Started losing channels yesterday, even more today. Now I'm down to basic cable TV channels, but I can access all channels via Xfinity streaming. I have talked to 2 chat agents, both tried a fix and said I would get a follow-up call to see if the issues was resolved .. still waiting. Can I get some
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I am having the same problem. Xfinity what the heck changed??? Please fix this! Are we now being powered by Yahoo and that is the issue???? Rumor has it that we will be on their platform and that the migration should have sta
Can't view attachments
I have always been able to either view or download attachments in my emails. All of a sudden I can no longer just view them. I get an error message saying I have to download. This happens on every device that I read my emails on.
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I think I may have found a workaround. Last night before going to bed I powered down the box by saying "power down" into the voice remote. When I got up this morning the TV went on with no problems. If anybody else tries that please let us know the r
XG1v4 requires reboot everyday...
After a recent move, we upgraded from our old X1 box to the new 4K "XG1v4-A" box to work with our Samsung 4K UHD television. We immediately realized that our box was requiring a reboot every day. So, we've been unplugging the box and plugging it back in. I've contact Xfinity about this issue several
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@user_ho4kx0 Thank you for reaching out via our Xfinity Community Forum. I would be happy to troubleshoot this issue with you. Have you powered cycled your Xfinity Cable box recently? Also, are you able to access your voicemail when you log into your
Voicemail retrieval unavailable for weeks
We have been unable to retrieve voicemails for weeks. When we click on the Voicemail App on the tv it says the service is unavailable and we should try again later. Now that we've tried for a few weeks can you tell us how long before it will be fixed?
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UPDATE: After logging out and removing the Xfinity Streaming App on all TVs with no success I powered off the Xfinity XB8 WiFi gateway in frustration and sat down for supper. It was powered down for 30 plus minutes. Powered it back on to check email
Xfinity Streaming App Issues Started Feb 8
Current setup: XB8 gateway - gigabit plus - Xfinity app test internet returns 117% of your plan speed. Multiple (5) televisions and an iPad Pro all have the exact same symptoms - the 3 dot circle followed by TVapp-00287 error - endless try again scenario. Tv 1 - LG C4 oled - attempted with LG WebOS
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Today I am getting this same message. We got a new box a few weeks ago. Before today, the rewind feature has always worked. I powered off the TV and powered it back on just now, and that message still displays when I try to rewind.
Instant replay card missing
Why am I getting this msg on my TV? I just got my box replaced at the store. "instant replay card removed. to pause and rewind live tv, insert the card" how do I get the box sent to me as I cannot get back to the store.
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adding ... MoCA in these powered splitters works by what is termed leakage. the amp you showed is probably two boards in one unit. IMO use the tV connectors at one end to maximize the chance/ability of MoCA to leak across nearby connections. ones on
1Pst on main X1 Box (DVR)
Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on
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We got inexpensive digital clocks to put on top of our 4K DVRs. Powered by the USB port on the Xfinity box.
BIslander
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3 years ago
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No clock on new Xfinity box
We really miss the digital clock not on the new Xfinity X1 box
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