Frequent Visitor
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14 Messages
Not Able to Log onto our Local Xfinitywifi Hot Spot Anymore with My Android Powered TracFone
The past week my Android powered TracFone has not able to connect to the local XfinityWiFi hotspot near our home, which has been OK for the past year. Prior to last week, I could get on/connect with no problem. My phone now detects it (Xfinitywifi) but when it tries to connect, it displays 'failed to obtain IP address' for the Xfinitywifi. Any ideas what may have happened? I did get a connection today, but only for a couple minutes. I'm not a 'techy', but can learn fast. I don't have a router hooked up.
user_cc78b9
Visitor
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1 Message
3 years ago
Same issue here! Someone help!
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XfinityJeniece
Official Employee
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3K Messages
3 years ago
Hey there, thanks for reaching out through Xfinity Forums! We would be happy to help you with troubleshooting your Wi-Fi connection. Are you only having issues connecting this device to the HotSpot?
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