Tbirdkid's profile

Frequent Visitor

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14 Messages

Monday, July 25th, 2022 12:31 AM

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Not Able to Log onto our Local Xfinitywifi Hot Spot Anymore with My Android Powered TracFone

The past week my Android powered TracFone has not able to connect to the local XfinityWiFi hotspot near our home, which has been OK for the past year. Prior to last week, I could get on/connect with no problem. My phone now detects it (Xfinitywifi) but when it tries to connect, it displays 'failed to obtain IP address' for the Xfinitywifi. Any ideas what may have happened? I did get a connection today, but only for a couple minutes. I'm not a 'techy', but can learn fast. I don't have a router hooked up.

Visitor

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1 Message

3 years ago

Same issue here! Someone help! 

Official Employee

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3K Messages

3 years ago

Hey there, thanks for reaching out through Xfinity Forums! We would be happy to help you with troubleshooting your Wi-Fi connection. Are you only having issues connecting this device to the HotSpot? 

Frequent Visitor

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14 Messages

@XfinityJeniece​The hotspot retuned after a couple days. all is well.

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