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Hello, @user_667633. I love taking my recordings on the go. Sometimes it's just to the other room where I don't have a TV but it sure is handy! Your X1 box has internal storage for all of your recordings. Only the most recent 150 hours of Cloud DVR r

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4 m ago

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Recordings list error

Not all of the saved recordings on my box are visible in the recordings list on the mobile app. How can I get the full recordings list to show on the

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Hello, @user_cbdde5. Thank you for being a part of our community and reaching out about changing your plan online. I have seen this as well where not everyone is able to use that feature just yet. It is coming to all of our areas in the future but we

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2 m ago

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Can't Change Plan Online

Click the "Change Plan" button at the top of the page and get this error: We're sorry. Please contact us and one of our friendly and knowledgeable rep

Question

Thank you so much for providing your information Casey and especially for being a part of the Comcast customer since 2018! We value your business and hope to have you with us for many more years to come!   I apologize again for the frustrating

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Refund issue

I’m including screenshots from an unbelievable interaction with a Comcast chat agent around a refund. Wanted to share this here because I have n

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