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How do I change the default channel
My TV used to startup with the last station watched. It no longer does that. How can I revert to the old way?
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X1
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Watch videos from 12 days ago
Home security videos from 12 days ago
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Rules and Automations
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Emails aren't sent or received - emails moved to outbox - open emails to see what's wrong
Since 2:07 am today, my Comcast emails aren't being sent or received on my android Galaxy S series. I tried to send a test message to my own email address. It gets moved to my outbox with the message: "Couldn't send." I select the email that didn't send and it says: "Couldn't authenticate...the pass
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How to create a separate wifi log-in for guests.
We have guests who rent our studio space and pool, and want to provide them with a separate guest log-in, with a password that I could change occasionally. How do we create and manage a separate wifi log-in?
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Your Home Network
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After updating passwords, I can no longer send eMails via Outlook
This morning I logged into xfinity.com and was asked to update my password. I have 4 eMail accounts across 2 different desktops for different family members. I changed the password on two of my accounts. I then went into Outlook and updated the password for those 2 accounts. Right after doing that,
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Xfinity App
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iOS problem with Comcast mail
I was prompted to change my Xfinity password. I did that and of course I couldn't get email on my Mac. I entered the new password and could again get email. However, despite having the right box checked in security settings( allowing 3rd party access); I can not get Comcast email on my iPhone or my
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Turn off two factor authentication
How do I turn off two factor authentication?
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Xfinity Stream app on Visio TV
My Visio TV was a warranty replacement for my Samsung. How do I download the Xfinity Stream app to it?
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Xfinity Stream Website
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Xfi Pause feature is useless
The Xfi pause feature is useless, I had already set up a schedule for devices to disable their access to the internet yet the devices are still able to access the internet, just ran a test earlier but it seems the only way to pause the devices is the "forget" the devices and reconnect them then the
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Xfinity App
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X1 Intermittent Sound Cut Out Skipping Audio Issue
Hi everyone- I try to search diligently prior to posting a duplicate answer, so pls forgive my post if my same solution has already been shared- I tried looking everywhere and didn’t see it. Anyhow, for the last five days, my sound has been cutting out on my new box that I received and it finally dr
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X1
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Welcome to the new Xfinity Forum
You may have noticed that this morning, on May 20th, 2022, we relaunched the Xfinity Forum. In addition to an updated design, this update should simplify the site and make it easier to find the things you are most interested in discussing. Most notably, you will find new spaces for our Xfinity Mobil
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THIS HOLIDAY SEASON WITH XFINITY
As we approach the holiday season, retailers may send you emails and texts offering new products and promotions. Cybercriminals use a variety of scams to exploit seasonal messages to compromise your personal and financial information.Ways to help stay safe online this holiday season Verify websites
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New Xfinity Mobile boards in the Xfinity Community Forum
We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any
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Announcements
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Light troubleshooting for Xfinity Home system (Answered)
***Updated 8/25/2026*** Learn what to do when you have a problem with a Light Switch or Wireless Light Bulb in your Xfinity Home system. What you'll need Xfinity HomeAccess to the light you're having trouble with I can't control my LIFX, Lutron Caseta, or Philips Hue lights from the Xfinity Home app
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Home Security & Control
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Free International Calls to Israel and Ukraine Extended
**UPDATE 02/15/2024** We want to support our customers impacted by the events taking place in Ukraine and Israel by helping them stay connected with loved ones during this difficult time. Through March 21, 2024, Comcast will waive all charges for calls to Ukraine and Israel for Xfinity Mobile, Xfini
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Home Phone Service & Equipment
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Troubleshoot scenes in the Xfinity Home app (Answered)
***Updated 8/25/2026*** Learn what to do when you have a problem with your scenes in the Xfinity Home app. What you'll need: Xfinity Home or Xfinity InternetAccess to the Xfinity Home app I can't create scenes Verify that your mobile device is running the minimum operating system (or higher) necessa
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Home Security & Control
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How do I suspend my Xfinity Mobile service for a military deployment? (Answered)
***Updated 6/17/2026*** As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for m
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Xfinity Mobile
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Delete rules in the Xfinity Home app (Answered)
***Updated 8/25/2026*** Learn how to use the Xfinity Home app to delete rules in your Xfinity system. Not sure how rules can work for you? Learn more about rules: what they are, what they can do for you, examples and more! What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home a
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Home Security & Control
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Comcast NBCUniversal is Your Home for Election Coverage
Xfinity’s New Multiview Experience Gives X1 Customers an Easy Way to Follow Election Night Coverage Across Broadcast Networks With Election Day quickly approaching, Comcast NBCUniversal is preparing to bring customers and citizens across the country reliable, comprehensive, and easy-to-access covera
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Channels and Programming
