Physical connection to system. Child is unconnecting and reconnecting their system to avoid managed device controls.  Without mac refistration how do I prevent unmanaged devices feom having immediate access?

We have always received a paper bill but the last two did not arrive.  I called Xfinity and after two phone calls (one with a supervisor) and verifying my account is not setup for Ecobill, I was told that my bank may have set it up.   I knew this was not the case but called my bank anyway.  Bank did

I currently have the Gig Internet Plan (1Gbps down / 35 mbps up). Would like to know if and when the Docsis 4.0 deployment (Multi-gig up and down) will be available to Houston area customers. Thank You

I recently ordered wifi (including a start up kit to set up my own equipment) and received no email confirmation. As such, I resubmitted the entire order thinking it may not have gone through, but again had no confirmation. I cannot check the website “billing” section or access account details as I

I just added home phone to my plan. What’s next? will I receive a phone from Xfinity? do I need to purchase and provide my own phone? thanks

OK, wondering if someone could point me in the right directions. I've had the Gigabit Extra, 1200 Mbps / 200 (90 or so Max) up for a while and been running good till my router went out, so upgrades were needed. I went ahead and upgraded to a new Mesh system with a approved Xfinity Next Gen Speed Tie

In 97225. No Internet for 9 days! No update on site. No update in app. No update on the phone. MAKE COMCAST A UTILITY SO THEY HAVE TO SUPPORT THEIR CLIENTS FAIRLY!!

I have seen numerous posts about incoming calls to mobile phones going straight to voicemail, but I have not seen any publicly available solutions. Both my wife and I have calls that are not in our Contacts list go straight to voicemail. This has caused some issues with business related calls. My

What is Xfinity doing about the latest data leak? So far, I know my email address and name has been compromised from xfinity but have not received an email from xfinity regarding the incident. I am getting dozens of spam emails. I have an email account set up specifically for xfinity so there is no

I have been having issues with my Xfinity Services over the past month. I have been a customer for over 20 years and have had so many issues recently.  This all started last Friday after Xfinity completed "routine maintenance in my area".  I received a message that "maintenance was comple

Intermittently, and becoming more frequently, the cable box is extremely slow -- does not respond to the remote or when it does it takes a few minutes. I can't describe what it's doing exactly. I've put fresh batteries in the remote, and it didn't make a difference. Happens on the main X1 box and th

Hi, I am on a 2-year contract for my Xfinity Internet Service. At the time of signup, I was under the impression that the quoted total monthly price would not change for those two years. However, there is an increase in the rate on the current bill, though I am still within the 2 years of the contr

Our business is closing, but we will still need our phone and fax line for awhile longer. Is it possible to transfer those two lines to our home? We have Xfinity business at the office and Xfinity residential at our home 

Hi, My internet disconnects me from my game or voice chat for a split second then connects back to the internet almost instantly. The internet disconnects me from my competition matches and reduces my score for simply disconnecting, the ping stays consistently around 140 - 214ms and delays my shots

I was recently notified I had "earned" my "1st reply badge", but I haven't posted in a long time. How'd that happen? Does this have anything to do with "kudos?" I have none.

Is the ARRIS SURFboard SBG7600AC2 compatible with Xfinty Internet services? Thank you Bob

**Billing Error** In April 2024, I requested a transfer of my internet service to my new residence and asked for a new modem, as my old one was outdated. The representative assured me that a technician would visit my new home and provide the new modem. However, no technician arrived. I called to req

I have a site that I manage and I can't view it from home. I did a trace and it stops right after comcast. Error message claims that the connection to the site is not secure. I can view this site elsewhere just not on my router. Its so weird. I reset router, cleared the cache, used different browser

Hello, I need to cancel my internet service. Thank you.

Apparently there are many of us with the same issue on wrongful Xfinity rewards tier. Today is October 9th, 2023. I hope your problem was fixed. I have the same one. We have been an Xfinity customer since 2001 (yes, like over 20 years) and a Diamond tier member for a very long time. We recently move