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Firewall Call
I just received a call, the caller ID came up as Xfinity Store By Comcast. He asked if my Modem was flashing or solid, when I said solid he said something is blocking my Firewall. He asked if I knew how to login to my Modem I said no, he asked if now was a good time for him to walk me through it, I
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Customer Service
After much trial and error I found a solution that worked!! Log into Xfinity app, under manage how your family use the internet-add person, add the person then use that account to provision the code on the fire stick. Problem resolved.
Login loop
I went to set up my internet through the Xfinity mobile app and I get stuck in an infinite login loop, I enter my username and password (both are correct) and it closes the app for a second before re-opening the login page and prompting me to enter my info again. please help
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Comedy Central app as access to ALL of their programs, ones that have been cancelled also. Such as Ugly Americans, Drawn Together. Why should I sit in front of my computer when supposedly I can watch Comedy Central on my Fire TV.
Comcast not listed as a provider for comedy cental
UNLOCK ALL COMEDY CENTRAL US CONTENT USING YOUR TV PROVIDER, yeah that ain't happening. Comcast is not listed (xfinity) is not listed. So I am unable to view all comedy central on my Fire TV.
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@keysj I wish there was a way I could post a picture to help because I am going through the same problem and I have a picture from my computer screen when I was signing up showing the $200 Amazon gift card back from February
$200 Amazon gift card
I signed up for Xfinity internet on Dec 11 2024. I recently moved and had to change internet providers i saw that Xfinity was having a promo sign up and get $200 Amazon gift card so i did i signed up for the most expensive plan and once i signed up boom no mention of that card ever came up again now
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@tasewell wrote: Any information yet about getting Starz On Demand content in HD? I have the option to select one of 2 streams, so I select the one with the "HD" symbol, but as soon as it starts playing, I can see from the fuzzy title and fuzzy pare
XFINITY Stream on Roku
Comcast is collaborating with equipment manufacturers to bring the Xfinity Stream app to compatible Roku devices, Samsung Smart TVs and other Partner Devices. The Xfinity Stream app delivers live broadcast channels, linear cable channels, cloud recordings and video on demand, all without the need to
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Setting default channel in Xfinity Steam app
How do I set a default (start-up) channel on the Xfinity Stream app? I watch CNBC on the Xfinity Stream app on a Fire TV stick, and I have to push an awful lot of buttons to get to CNBC every morning. Thanks
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Xfinity Stream Website
Accepted Solution
Error: tvapp-00500
Same error on my Xfinity stream only on 1 of my 4 TVs. Stream used to work on this tv. I bought new fire stick and stream app still comes up with same error. Been going on for 3 months 6 calls and now a tech at my house. Tech support on phone does not have a clue. Wasted hours trying to fix
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Xfinity Stream Website
I have the same issue when I watch CNN. I will see if the freezing issue happens when I watch a different channel. I have a Roku and no problems with the Roku, it's only with the fire stick tv that it freezes.
Fire Stick Freezes
My issue with my Amazon Fire Stick has been addressed before in another post. However there was no definitive solution or means to an end and the string was 'closed', the last post being at least 5 months ago. Here it is summed up with information from Xfinity's 'employee' recommendations and custom
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This free week is a scam...set it on my calendar, was excited to watch King Richard from HBO Max. Nope. Only letting us watch HBO content loaded by Xfinity. Can't watch "HBO Max" content through Xfinity.... Super misleading...and is any
Xfinity Free TV Week 2021
Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week. During Free TV Week, content from premium networks such as HBO Max, STARZ, and EPIX as well
Articles
I have 3 and a wood framed house, don’t want a fire , would like increased WiFi range due to printer and office on opposite end if house That’s why I got these to begin with, I need options to resolve ,
WiFi Pods ssue - that apparently everyone is having
I’m reaching out regarding an urgent safety concern with our Xfinity WiFi extender pods. We’ve recently discovered that several of the pods are overheating—severely enough to leave black scorch marks on the surrounding walls. It appears this has been happening for some time without our knowledge. Wh
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Student Deal Visa Gift Card
I am attempting to sign up for the 1 gig $50 student deal, which is advertised as including a $200 Amazon gift card, but when I go to switch my plan, it says nothing about the gift card. How do I get the gift card?
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Customer Service
I am happy to help, this topic is a bit more advanced than what I taught during training, but I asked my husband, and he told me to Google it. (lol)Here is a breakdown of what I found. Xfinity Stream’s support for 5.1 surround sound can vary based o
Stream 5.1 Audio
I'm giving Xfinity Stream a try and I am only getting a stereo (PCM 2.0) output from content on the app on both a Fire Cube 3 and Roku Ultra. That's true with any program I try. The devices do 5.1 and Atmos just fine with other apps like Netflix. I don't see any settings on the Xfinity apps for audi
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I went back to my old Amazon Firestick due to no bluetooth headset hookup on the Xumo box. Super easy to hook up the headset on my bedroom t.v. with my Firestick. My livung room smart t.v. has built in bluetooth. A lot of non smart t.v.'s do not. It
No Bluetooth Setting on New Xumo Box
Under the old Xfinity Flex streaming box, there was a bluetooth option. This allowed a customer to pair a bluetooth headset (i.e. Sony, Airpods etc.). Had to switch out my old Xfinity Flex streaming box for the new Xumo Flex Stream box. Looks like developers for the new device failed to add that opt
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I'm having same issue as others have stated. I did all the troubleshooting & still get a black screen on the xfinity stream app on my Fire HD 10 with OS 8.3.2.4 tablet. The app works fine on all my other devices.
Xfinity stream app on Amazon fire tablet
Every time I open the app on my Amazon fire tablet, the purple logo screen flashes, then goes black and is unresponsive. I have cleared storage and cache, forced stop, uninstalled/reinstalled, and reset the tablet to factory settings. Both the app and tablet are the most recent updates (version 8 fo
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Same mine disappeared on all the apps but still on the cable box online me some big bang theory to fall asleep to and now I can’t watch it on the fire stick 😕 sad what we pay for and can’t use
TBS and TNT - Gone??
Has Comcast dropped TBS and TNT in New Jersey? This morning when I try to watch them I started getting a message that says "you don't have access to this channel". The also disappeared from the app. Very disappointed if they are gone, may need to start looking elsewhere for a TV provider
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Aaron, Thanks Aaron for the quick response back. As suggested I went to the guide menu, selected a channel, hit okay on it, went to the bottom of screen and found three options; Watch, Record and Info; but no Favorite option to select.
Star to add channel to favorites streaming
I cannot find the star necessary to add a channel to favorites, on the xfinity streaming app
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Gift card
Was suppose to get a $200 amazon gift card with new customer home internet connection. Have not received any and we signed up online in December 13,2024. Have made several attempts to get resolved and no gift card. Keep getting no help from customer service.
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Customer Service
I am having the same issue on all apps, phone , fire stick ect. It worked fine until last night. What is going on? I am extremely unhappy and I am about ready to get rid of Xfinity totally!!!
HBO Max sign in issues
I cannot sign in to HBO MAX as it now it says I'm trying to sign in with a secondary account holder. I have only one account and have used the same one for years.
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SUCCESS. Posting here as info. Following innumerable back-and-forths with xfinitians and Peacocks, it turns out that my problem was traced to the letter "t," missing from my email address in Peacock's database, which is to say that Peacock had someho
Peacock
Had Peacock as part of my service last year. Then it disappeared ok. But as a Diamond Rewards Member I'm supposed to have Peacock Premium again. In the rewards section it shows that this reward is claimed. But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not
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I have the same issue on multiple channels with all 6 of my fire tv sticks when trying to watch Xfinity Stream Beta app. I have been comparing Hulu+ options to my Xfinity package and it's very close to becoming a worthwhile switch.
cdplap
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4 years ago
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Fire Stick Freezes
My issue with my Amazon Fire Stick has been addressed before in another post. However there was no definitive solution or means to an end and the string was 'closed', the last post being at least 5 months ago. Here it is summed up with information from Xfinity's 'employee' recommendations and custom
Question