when i trun box on and the tv i get no picture but if i move the box to another room My cable box is stuck on software update it stay on 0 % and nothing happens please help

Hi, I have xb7 gateway, how can I update to xb8? thanks

The Xfinity App is requesting an update. However, based on the Google Playstore's message, my Galaxy Note 8 is no longer compatible with the Xfinity App. What am I supposed to do now since I cant update the Xfinity app?

X1 update keeps failing. Error message says image too big.  And it’s TERRIBLE that we can’t even talk to anybody to fix this

How can I receive actual updates on the status of the outage in my area (we are now going on almost a week), aside from the second day, when there was a message stating service would be restored that day, there has been nothing, and logging into the app just gives you a we will text you with updates

From: [Edited: "Personal Information"] Xfinity mobile Recent Update About Your Account Wednesday, October 5, 2022 Your mail needs to be updated today as we are rolling over to a new version in order to serve you better. Kindly use the link below to update your data on file t

I attempted to reset my voicemail password and was unexpectedly connected to an individual located in the Philippines. This person proceeded to deactivate my phone, rendering it inoperable. Subsequently, a new line was added to my account without my authorization. The individual then informed me tha

Hi I didn't know where to put this. The User Interface update that was just released looks terrible. I work in design and this is an absolute downgrade from the elegance the previous UI had. Thank you. Have a nice day.

Scamers offer a free tablet to lower your monthly bill and then they bill you received is triple. Shaddy deals no one wants to take responsibility for it. I truly hate this company. Don't fall on their tricks!

Xfinity called me saying I would save money by switching to their new plan. Ever since I’ve paid an extra 50-80 dollars per month. I was scammed and have become so stressed I can’t afford this! And for what?! I haven’t wanted or streamed anymore than I did before.

This number was on Google for Xfinity support. It is a scam! They knew my address, phone etc. They changed my Xfinity password and allowed me to place an order for added services. I stopped them on my credit card. The number was [Edited: "Personal Information"]. Check it out Xfinity!

Contacted by scammers today. They knew all my info….billing cycle, amount and card numbers. Told me my current plan would increase and to switch to a plan requiring me to pay a year in full. When I said no they told me my service would be cancelled. I’ve been a loyal customer for years but after thi

These people are pretending to be Xfinity what I am confused about how did they get my personal info from Xfinity in regards to the amount I am paying to my address…Also; they sent me a code…Now I was thinking it was a deal so I paid…But come to find out it all was a scam… I had to contact my bank a

So basically I would like to elaborate it for you, As I see that you pay $115/month for Internet and generally if we add iPad on account then it costs $40 additionalHowever for you we have a discount code of $40 on your Internet account. So if we add an iPad for you it will cost $40/month but your I

I called Xfinity to cancel my cable and just get internet access. I was informed that I needed to pay my current bill, I informed them that it is automatically taken automatic; they informed me that it expires at the beginning  of the year and to give them my credit card and accept a code. &nb

I’ve tried for the last three days to pay my mobile bill and when I get to the update card info screen it doesn’t load.

I traded in my Galaxy S22 for 799.99 credit towards a new Galaxy s lineup so I got the Galaxy S23. It has been over two months since I traded it in. I called many times and was told to wait.  I received an email 9 days ago saying my credit was canceled.  I'm paying the full payment on

My wife received a email this morning stating that we needed to update our payment method to avoid service interruption, due to outdated payment details or issues with your bank or credit card. Our last payment has cleared, next one not due for about 10 days, and our payment method is good. It's th

After the recent Flex update I have lost Apple TV, Disney, YouTube, and possibly more. I sat down to watch and everything was moved, changed, or missing. Terribly frustrated with Xfinity, when you sit down at the end of day and someone has completely scuttled your entertainment plans. This is not ok

To Whom It May Concern, At approximately 4:20 EST on Friday, August 11th, I received a phone call from Pittston, PA. I did not recognize the phone number, so I did not respond.  The call went to voicemail.  It was identified from "Xfinity".  The message was offering a sales pro