Visitor

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3 Messages

Thursday, May 8th, 2025

X1 update keeps failing.

X1 update keeps failing.  Error message says image too big.  And it’s TERRIBLE that we can’t even talk to anybody to fix this

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Visitor

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3 Messages

4 months ago

Terrible customer service.  In fact no customer service 

Official Employee

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2.5K Messages

4 months ago

 

user_pxjqzl Thanks for reaching out! Have you tried to adjust the video display on the X1 TV box? Here is an article that may help: Adjust your video display using the X1 On-Screen Guide

 

Visitor

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3 Messages

of course I haven’t tried that. I’m the customer 

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