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user_pxjqzl
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Visitor

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3 Messages

Thursday, May 8th, 2025 6:44 PM

X1 update keeps failing.

X1 update keeps failing.  Error message says image too big.  And it’s TERRIBLE that we can’t even talk to anybody to fix this

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Updated 

18 days ago

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user_pxjqzl

Visitor

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3 Messages

25 days ago

Terrible customer service.  In fact no customer service 

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XfinityMartyR

Official Employee

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2.2K Messages

23 days ago

 

user_pxjqzl Thanks for reaching out! Have you tried to adjust the video display on the X1 TV box? Here is an article that may help: Adjust your video display using the X1 On-Screen Guide

 

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user_pxjqzl

Visitor

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3 Messages

of course I haven’t tried that. I’m the customer 

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18 days ago

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