Apple created a problem by adding the private IP address to their phones. Now I cannot limit their WiFi activities and the bedtime mode is useless. How do I get around this. Either their MAC address is changed or the IP is changed. The Xfinity router still sees their device but does not block the co

I'm pretty certain my home's IP address has been publicly exposed, so I'd like to nip any potential issues from that in the bud and have it changed. I have tried to contact Xfinity support, but they've been predictably useless and just directed me to this article which has nothing to do with the pub

I can read and send email thru xfinity web mail, but when I try to read or send email thru thunderbird app I get Temporarily blacklisted IP Address error.

I work for a company where you have to keep the same ip address. For almost the last three years I have had the same ip address and now all of a sudden it has changed. I thought when I purchased a no ip account that is what is stopping the ip from changing but they just told me it is my internet pro

Trying to add a Port forward through the xfi website as and the reserved IP on the port forward is not the same as my LAN IP. It's creating a huge problem for gaming as you can imagine. It's impossible for my friends to join my dedicated server :(. Someone please help. Tried this already: h

Does anybody know how to change your ip address? i've been getting hit offline everyday and the wifi disconnects from all devices. I've talked to mutiple agents via live chat and phone but nobody has helped. ALL they do is restart my router/modem and say all is good. They say my ip is dynamic and wi

I have an XG1v4-A box with new FW Version:  AX014AN_4.0p4s1_PROD_sey This FW has broken the ability for the IP Control to work and not able to get an IP address anymore. All its says under Remote Control>Ip Control is Enabled = True.  No Mac or IP is listed below that which normally there is.  Ive s

I keep getting ddosed, so I need to change my ip, I’ve tried every method but nothing is working, thank you.

I've been trying to have my IP address changed. I've been into a few Xfinity office stores, and turned away as they weren't able to help. And they informed that they couldn't send a message to tech support for me. I've been on the chat message system and have been told that they wouldn't be able to

I have a dynamic Ip and my ip wont change. I tried everything. I waited a week, restarted my modem, and turned off my modem for 2 hours and turned back on and the same Ip.  Reason for wanting to change my Ip is because Im getting ddosed and I can use my internet that I'm paying for.

Having the same issue below.... My reserved Ip Address is inaccurate when i try to port forward. "In the Xfinity modem Web Interface I added a device with a reserved IP address.  I have verified the device name and IP address are correct.  In the xFi interface I added a Port Forward to

I believe my IP address has been infected. I've been having a lot of issues on my social platforms that are unexplainable. I have received a spam pop up before telling me that my Apple device was infected with 10 virus' but Apple insisted it was spam and I should ignore it. It's been a few months no

I cannot access my email via Outlook. When trying to receive my email I get the following error: Receiving' reported error (0x800CCC92) : 'Your email server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR [AUTH] Tempo

Looking for guidance on how to set up a static IP for one of my connected devices on my residential gateway

I have the router model CGM4331COM, I do have 2 reserved IPs listed but I found out that certain devices that had reserved IPS are not listed asny longer.  EG 10.0.0.10-12 are known reserved IPs but no longer show in the list also the devices still connect to the net but are now assigned DHCP (last

I have a NAS device that changes IP addresses using dhcp.  Is there a way to reserve an address or set a static ip address?   Setting the IP address on the NAS device is easy but I don't see how to reserve an ip address in dhcp.    

This issue is talked about allot online from what I have searched, but for the love of god let me enter an ip instead of selecting a device. I cannot believe they removed that functionality in the first place. I have a couple Linux vms running, and they all show up as generic Linux laptop/pc.... To

Before Xfinity, I used to use a router behind the cable modem and connect to different computers on my LAN using RDP. I would use: publicIP:port1 and it is sent to lanIP1:localPort1 publicIP:port2 -> lanIP2:localPort2 Now and with Xfinity modem/router, I am unable to do that. So if I have two ma

Hello, I'm trying to assign static IP to one of my devices but it fails with the error "Failure! Please check your inputs." What am I doing wrong? I was able to assign static IP before (about a year ago)

Hi,   As I am a residetial  customer , I  was told my WAN IP is not static and it is dynamic , where can get the log of the IPs assigned to my home.   Thanks