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Pairing XR15-UQ to RCA rtu6549 tv 65 inch
I have been trying to find the write code for this tv; however, no one seems to know what it is, even had a tech come out and help but he wasn’t even able to do it
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Non-X1 Service
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Peacock
I’ve activated Peacock (Xfinity reward) but can’t watch it via the app on TV. It tells me to subscribe. It also says to verify email which I did previously & when I click the verify email tab I don’t receive a new email to verify it. When I go to the Peacock website I’m active there
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X1
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Access not Authorized
Hello, I'm a new customer and signed up for Xfinity internet 2 days ago, I am unable to sign into the Xfinity app because I get an "Access not Authorized" error. It says I "signed in successfully, but you must be an Xfinity user to enjoy this service". Also, on the website, I can sign in with my Xfi
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Sign-In and Account Management
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On a movie page, what does the check mark in a green circle indicate?
I know all the Rotten Tomatoes symbols, but I'm talking about the symbol between the running time and the age. Any idea?
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On Demand
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Free to me keeps changing to HD in my guide view
I select "free to me" in my guide view. No matter what I do it immediatly changes to HD channels. I guess Xfinity just does whatever they want regardless how I set my guide view prefrences. This is the second time Xfinity has changed my guide view without my consent. It is like they do not care what
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X1
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Cable modem: Netgear CM1150V vs. Arris T25?
Looking to purchase a fairly future-proof cable modem as these cable fees are as bad as airline fees were when people used to travel. These two modems look to have very similar specs. Any advantage of using one over the other? Anyone use one that had issues and switch to the other?
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Your Home Network
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Why can’t we get Bally Sports?
I see here on the forum that many people have Bally Sports. Why is it not available in my area? I’m in Delaware but we get many Philly channels. It’s not even available in the channel lineup on Xfinity’s website. ☹️
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Channels and Programming
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xfinity slow speeds
I just "upgraded" my internet plan through a promotion that was sold to me when I asked for a new remote. This was a huge mistake. My internet speeds are now ridiculously slow. They were much faster before. I had similar problems before. The tech came, said the line outside was bad, also said the mo
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Your Home Network
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restore deleted xfinity id
On 03/16/2023 I deleted my xfinity ID. As a result, I lost access to <my xfinity ID>@comcast.net emails. Since this is my primary email address, I tried to recreate this xfinity ID. I couldn't due to a "username is taken" error. This means that the ID has not actually been deleted, but marked
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Sign-In and Account Management
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Intermittent Disconnection - T3 Timeouts and Dynamic Range Window Violation errors - among others
I am hoping someone here can help me troubleshoot this issue. For months, my internet connection has been randomly dropping multiple times per day. Today, I looked into the modem logs (CM2000) and this is what I see over and over. Any analysis or advice would be much appreciated - I work from home a
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Your Home Network
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New Construction
I am also looking for the proper place to contact Comcast in getting new cable lines installed for New Construction. After having tried the Xfinifty Asst, Live Chat and several phone calls I have to say its a little frustrating. Any help would be appreciated.
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Customer Service
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Tubi App frozen
Anyone else having issues with the Tubi app on X1? The app loads, but is frozen and unresponsive to the remote after loading.
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On Demand
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Internet Service address change
I recently bought a house and we are moving this weekend, I need to change the address of the service please! I don't need a technician help to reinstall it :/ I just want to change the address to my new home.
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Customer Service
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APPS-04233
Xfinity’s services, without exceptions, are generating errors. The APPS04233 is only an example. I Asked Xfinity’s useless Ask Xfinity, it did not allow entering an error code other than what was preselected, then it presented two types of error categories neither started with Apps. Xfinity’s techni
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X1
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Downstream power gone up a lot
My power numbers are usually perfect, I happened to look at the CM2000 modem page, and it's not happy with the downstream. See pictures below, some power levels are very high. Anything I should do other than schedule an appointment?
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Your Home Network
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cancel extra innings
Hello. I need to cancel my MLB Extra Innings subscription before it auto-renews. How would I go about doing that? Thanks for your help.
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X1
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Peacock access
If I have access to peacock premium through my X1 box (main tv) can I also gain access through Roku or Amazon stick, etc. on my other TV's in house?
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Non-X1 Service
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Unable to activate wifi calling at this time... Samsung S9
I am using a Samsung S9 with Android 10. I used to have working calling over wifi. No more! Attempting to enable it yields, "Unable to activate Wi-Fi Calling at this time. Please try again later." Five agents have tried to help, including "advanced support," which is hardly
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Plan
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upgraded modem, but no increase in speed
Received an e-mail from Xfinity that read: "We're excited to share that we've increased your downloadspeeds from 300 Mbps to 400 Mbps. Faster download speeds help to give you a better experience as you work, learn, and stream from home.Don't worry, this is included as part of your current plan. Howe
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Your Home Network
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Xfi Settings…GONE.. Biggest Joke of 2024.
So, all of 2023 I can say I was able to go into the Xfinity app and check network download speed, change password for WiFi, add another network, split bands ( thought splitting bands is now able to switch between frequencies with the 6E compatible on two of my devices now) I switched from 1200mbps
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Xfinity App