andyross's profile

Silver Problem Solver

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6.9K Messages

Mon, Mar 1, 2021 9:00 AM

Screenpix program guide

I have noticed that as of today (March 1), all of the Screenpix channels just have "Movie" in the program guide. No actual titles.

Responses

Accepted Solution

CCAndrew

Diamond Problem Solver

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25.9K Messages

3 m ago

It probably means they didn’t provide a schedule. Says the same here
https://www.tvpassport.com/tv-listings/stations/screenpix-action/34660

New Poster

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2 Messages

3 m ago

I am having same problem...in Essex md...

lryranger1

Valued Contributor

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219 Messages

3 m ago

hmmm - it looks like several days before March 1, the grid displayed correctly - but starting March 1, it displayed 'Movie', and Movie to be announced ...

ComcastAbbie

Official Employee

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308 Messages

3 m ago

@lryranger1 Thanks for letting us know you have the issue as well. I want to make sure we can get this updated.

 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

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247 Messages

3 m ago

@lryanger1 I can definitely understand how frustrating it would be to not see what movies are upcoming! I love browsing through what's available to sit down and enjoy with my family on my days off. I would love to look into this further with you. Please click on my handle "ComcastBillie" and send us a private message with your full name and address to get started.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick
lryranger1

Valued Contributor

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219 Messages

3 m ago

same - and -info on any entry displays "Movie to be announced"

lryranger1

Valued Contributor

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219 Messages

3 m ago

hmmm - I as-well encountered that - you're not dreaming -  hmmm

lryranger1

Valued Contributor

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219 Messages

3 m ago

sometimes these grid entries take hours to fill-in correctly after an error or anomaly - xFinity support is aware of it

lryranger1

Valued Contributor

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219 Messages

3 m ago

not just you - fwiw ...

lryranger1

Valued Contributor

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219 Messages

3 m ago

My ScreenPix channel grid is beginning to fill-in with correct names and titles - fwiw ...

lryranger1

Valued Contributor

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219 Messages

3 m ago

ANSWERED?  - There is nothing Answered in this thread - amazing

lryranger1

Valued Contributor

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219 Messages

3 m ago

The ScreenPix Channel collection is not a Premium channel service. If it was, then, this might be a different issue at-this-time

lryranger1

Valued Contributor

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219 Messages

3 m ago

Xfinity Support is aware of this - yes they are

andyross

Silver Problem Solver

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6.9K Messages

3 m ago

It looks like Screenpix got the message and sent the correct data to the program services that Comcast uses.

lryranger1

Valued Contributor

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219 Messages

3 m ago

solved ???- nothing is solved regarding this - Screenpix channel collection is not a Premiun collection under Xfinity  

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