Visitor
•
3 Messages
Rewards page will not load, cannot redeem rewards
Keep getting "something went wrong try later" type message. Have tried on multiple devices (android/desktop/ipad) with Chrome/Safari/Edge have cleared cookies/cache data page continues not to load.
Accepted Solution
XfinityKatie
Official Employee
•
744 Messages
1 year ago
Hello @user_910054, thank you for taking the time to make this post and utilize our amazing community here. Some customers are currently unable to access the Xfinity Rewards page. Please know that we're aware of the issue and working to resolve it. We appreciate your understanding.
8
0
Com31
Regular Visitor
•
10 Messages
1 year ago
Also got the email today about free Peacock Premium. I am a diamond rewards member. When I sign in, I can see about 20 rewards available to me but none are Peacock Premium offers. Also, if I follow the xfinity assistant link from the email, there is no “activate now” to click on.
1
0
el_bajo
New Poster
•
11 Messages
1 year ago
Same here. Platinum rewards member and no Peacock Premium offer on my rewards page either. Received the e-mail yesterday. Please help, Comcast.
1
0
Com31
Regular Visitor
•
10 Messages
1 year ago
I was just able to access my free Peacock Premium subscription.
However, I was disappointed to find that the sports I wish to watch like Tour de France, Women’s World Cup and the British Open still require an additional paid subscription. The same for current tv shows and basically anything else worth watching.
Oh well, if you ever want to view Saturday Night Live or Unsolved Mysteries reruns, then Peacock Premium is the streaming service for you!
0
0