Wednesday, November 1st, 2023 11:11 PM


Xfinity stream will not load

As repeatedly documented in other posts, using chrome and edge the Xfinity/stream will not load, just get Xfinity …

I have done all of troubleshooting; clear the cache, purge files and clear cookies and update drivers. Is there a solution to this problem?

Accepted Solution

Official Employee


640 Messages

9 months ago

Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

2 Messages

I tried that an no one responded to my chat.



1 Message

Why would anyone try to use xfinity chat??  Only a fool would do that more than once after having a rep not solve the problem but instead try to upsell you extra services.  

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