Official

Accepted

Unanswered

Advanced Filters

Search Results (2.3K)

Relevance
Selected Relevance

I notice the same thing on other sites occasionally as well. I work remotely and use Microsoft products extensively (Teams, Outlook, Sharepoint, Onedrive) and this is a constant problem that has been occurring for many months. All times of day. I've

 to the conversation: 

0

Microsoft 365 + other apps

I have an XB3 gateway and I am continuously experiencing glitches when I try to use sharepoint, office web app, etc. Basically any Microsoft365 products. The issue seems to be related to the DNS. I can click a link to open an Excel document from Teams, for instance, and it fails 70% of the time. If

Question

Accepted Solution

DavidY123 -   I apologize for the misinformation.  At this time, the xCam2 (our latest camera model) does not support Rules, which would be required to configure motion and video clips.  This camera does support 24/7 Video Recording service, which is

 to the conversation: 

0

Camera motion detection recording

Was anyone else told that the cameras would detect motion and record 16 second clips as part of the basic service? That's what I was promised by the Xfinity store salesman and by the installer but it's not working. Xfinity support says they only offer 24/7 recording for an additional $10/month fee.

Question

When I go to the link you provided, all I see are messages from 3 years ago. It's obvious people were and are having the same problem-with different providers. What we all have in common is the fact that sending emails work only during certain hours.

 to the conversation: 

0

Comcast.net email not sending messages

I switched to WOWAY internet this week. I am using my comcast.net email addresses with Outlook on 2 desktops, using Incoming server pop.comcast.net and Outgoing smtp.comcast.net. I have been using this setup with Xfinity for years. However, before I even quit Xfinity, but after WOW internet was inst

Question

outgoing mail servers not working

I have had this issue since last week. I cannot send an email. It's telling me the outgoing server cannot connect. Everything worked fine until 6 days ago. I changed nothing and now I can't send an email from my iphone. I have followed all the directions from this forum that include (pasted here fro

Question

190

2

0

Accepted Solution

Closed

CGM4331COM - wifi devices not talk to or ping each other

I see this same issue posted by others so there is some common issue. I have a wi-fi printer connected to CGM4331COM 2G. I have multiple cell phones also connected to CGM4331COM 2G. I also have a PC connected to CGM4331COM via Ethernet. I was able to configure the wi-fi printer and I was able to pri

Question

729

2

0

Closed

Manual device IP for LAN

My Playstation 5 is not being assigned an IP address when I try to make an automatic LAN connection. Manually setting the IP address also fails. First, I purchased a new cat6 cable and retried the automatic connect. That did not work. I modified the Xfinity Gateways DHCP range to begin at 10.0.0.5 a

Question

1.4K

1

... the hostname changes with the IP number. Which is why the Dynamic DNS services don't use the Comcast/Xfinity name. They assign a separate hostname, or have you create one. It's a mystery to me why you continue to poke holes in an idea that you

 commented 

2 years ago

 to the conversation: 

1

IP forward

The problem that I have posted elsewhere has been narrowed down: Apparently comcast changes the IP address for IP forwarded servers. I had established IP forward for my come computer, found out what address it was, checked that I could log on from outside and went traveling. Early July I could not l

Question

Hey guys! I have the same issue. Just today, the modem reset itself to default. I am really really annoyed by this already. It happens almost everyday, so tired to configure it over and over again. Is this an xfinity issue? I thought it was the mod

 to the conversation: 

0

1

Random modem resets/restarts

Lately my modem has been resetting itself at random times - as if I'm unplugging, then plugging it back in, but I'm not actually touching anything. Might do it just once per day, other times it'll restart several times in one day. Previous modem was just 6mo old. Started rebooting so often that it d

Question

@smsil2 wrote:Our internet works when connected via ethernet. We can also see our WiFi signal has full-strength, but once connected to WiFi, our devices all say there is no internet. Sounds like your devices may be getting an IP address from your gat

 commented 

6 years ago

 to the conversation: 

0

0

Ethernet Works But WiFi Does Not

Our internet works when connected via ethernet. We can also see our WiFi signal has full-strength, but once connected to WiFi, our devices all say there is no internet.

Question

Closed

SYNC Timing Synchronization failure (modem constantly rebooting)

I've just moved in a new apartment, trying to configure internet connection. My TP-Link 7650 modem gets a connection for ~10 seconds, then reboots and process goes in cycles like this. I've already tried to use different sockets in my apartment but with no luck. In logs there are lot of "SYNC Timing

Question

57

1

0

MrJoeHandyman The mentioned “security checks,” my peer is referring to the behind the scenes validation steps that our email system performs when an app like Outlook tries to sign in. These checks go beyond just your username and password

 to the conversation: 

0

Outlook keeps asking for password.

Each Comcast.net email account asks for my password when checking mail. Never mind that it's been stored there since forever. Initially this only happened when I was using a VPN, or was not on Comcast internet, and I figured it was just because I was off the Xfinity network. However it started happe

Question

@XfinityRichard​ So since you moved this conversation to DM's--- can you please share the information with the rest of us?? i have a similar set up and my Orbi 750 will either drop internet or if there is a power outtage the S33 comes back online bu

 to the conversation: 

Anyone with Xfinity / Arris S33 / Orbi rbr750 compatibility or issues?

In November, I switched to Xfinity from my local cable provider. I previously used my Arris S33 modem and my Orbi RBR750 Router with my previous ISP with no problems. New Coax Cables (Comcast Technician) was run from the street to my house and from the wall to the Cable box, as well as wall to the M

Question

Accepted Solution

Closed

Sending Logs From Router

I am trying to configure the settings in my Netgear router to send the router logs to a non-Comcast email address every night at midnight. Its been a few years since I've done this and I can't get it working. Here are the settings I currently have: Send-to address: (my personal email address) Sender

Question

722

8

0

FWIW, I'm on the Optimum Online ISP and I get the same message. And the domain name doesn't resolve in a traceroute, and I get a non-existent domain in an NS lookup using the Cloudflare DNS server. I don't have a solution for you, sorry. Just sayin'

 commented 

8 months ago

 to the conversation: 

0

0

Unable to access ".mil" websites on home WiFi

I have seen other post regarding this issue, but there are no solutions posted. Websites that end in ".mil" will not load on my home Xfinity WiFi, and the resulting error message reads "DNS_PROBE_FINISHED_NXDOMAIN." This problem is specific to WiFi, as I'm able to access the sites upon turning WiFi

Question

Closed

My SSL Certificated websites are blocked only by xfinity

My website started getting blocked about a week ago. I've submitted two report a blocked website tickets, no response and not change in access. I done the following: Check local network status Reboot the gateway Changed browsers Changed computers both mac and pc Turned off Xfinity xFi Advanced Secur

Question

431

1

0

XFINITY Network Internet:Active Local time:2022-11-01 10:48:02 System Uptime:4 days 7h: 53m: 40s WAN IP Address (IPv4):98.42.131.101 WAN Default Gateway Address (IPv4):98.42.128.1 WAN IP Address (IPv

 commented 

4 years ago

 to the conversation: 

0

0

Wrong Clock time Cable Modem Vendor:Technicolor Model:CGM4331COM

Cable Modem HW Version:2.0Vendor:TechnicolorBOOT Version:S1TC-3.63.20.104Core Version:1.0Model:CGM4331COMI do not beielve that the wrong clcok time reported by the modem is local, but rather it is an Xfinity Server error not being adjsauted for Day Lights Savings Time in San Francisco Zip Code 94107

Question

I’m having similar connection problem as boots. W10, browser is working…Edge…I can browse without problems… I’ve tried all the troubleshooting used by boots (above) still get error message cannot reach this page  checked  but I cannot

 commented 

3 years ago

 to the conversation: 

0

2

XFi Gateway, Windows 10, Can't Connect Error

Whenever I try to connect to my Xfinity xFi gateway WiFi on my Windows 10 PC, I am prompted to input the password (again) and then it just says "can't connect to this network." I'm sitting at the PC with my tablet and phone both connected to Xfinity with no problems. My old Vista PC connects. My Win

Question

I'm having a similar problem with any DNS, and coincidentally just after a week of service outages in my area of Colorado. After power cycling my self-owned modem and router, connectivity will be fine for about an hour or less. Then all of a sudden

 to the conversation: 

0

5

DNS Issue

Does anyone have any DNS issues, meaning, long latency using Comcast DNS servers? I had the same issue a few months ago and the solution was to a tech to come out and do some work outside my house

Question

After an extensive amount of time with chat support, they confirmed that typical methods are not working.So... either the new IP assigned to me has a blacklist issue, or something happened on the back-end after the maintenance and Xfinity needs to be

 commented 

4 years ago

 to the conversation: 

0

2

Can't connect to some servers (login, games, and website servers)

After what appeared to be a large scale infrastructure maintenance in my area by Xfinity a week or two ago, I've begun having problems connecting to servers. I can't connect to some login servers due to port issues even though I know I'm clear within the modem settings. An example is I can't login t

Question

forum icon

New to the Community?

Start Here