Visitor
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1 Message
XFi Gateway, Windows 10, Can't Connect Error
Whenever I try to connect to my Xfinity xFi gateway WiFi on my Windows 10 PC, I am prompted to input the password (again) and then it just says "can't connect to this network." I'm sitting at the PC with my tablet and phone both connected to Xfinity with no problems. My old Vista PC connects. My Windows 10 PC can connect to my phone's hotspot with no problems.
I have restarted the computer. Many, many times. I verified the heck out of the password in the WiFi Bands part of the Xfinity app. I have done WiFi and airplane mode on and off. I restarted the router. I have Forgotten the networks and also tried putting them back manually. I have uninstalled the driver and restarted. It says there are no driver updates. I have reset the network adapter. I did that thing where you enter command prompts to reset/renew the IP and flushdns. I found some advice about advanced network settings and a mode (between the a, b, g, etc stuff), but no changes helped, so I put it back on Auto.
My xFi is new, but my PC DID connect to it at first, one time, a couple weeks ago, and never again.
Tldr, ALL devices but PC connect to xFi, PC connects to OTHER WiFi only.
How do I make my PC and xFi friends?
MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
Has your Windows10 system been updated to version 22/H2 with all of the latest updates? I am having no problems here.
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XfinityDilary
Official Employee
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2.1K Messages
2 years ago
Hey, @BootsAndCats! Thanks for reaching out here on our community forums to let us know about your situation. It sounds like you've done most of the troubleshooting on your own. Thanks for trying that in advance. To confirm, is your PC up to date with the latest OS? Also, how are you connecting to the internet? Wi-Fi or Ethernet?
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amf27
Contributor
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16 Messages
2 years ago
I’m having similar connection problem as boots. W10, browser is working…Edge…I can browse without problems…
I’ve tried all the troubleshooting used by boots (above) still get error message
cannot reach this page
checked
but I cannot access my xfinity account
OS is up to date
Connected via Ethernet
cannot connect my Wi-Fi…configured correctly
error message: DNS not responding
Please let me know what needs to be done to resolve this problem
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amf27
Contributor
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16 Messages
2 years ago
Disregard…I’m using an alt browser on desktop and it’s working perfectly!
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