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Random devices connecting to wifi
Random devices keep connecting to my wifi from a MoCA connection. Ive been unable to remove these devices as they keep coming back. I figured it may be the xfinity wifi hotspot so I turned mine off a couple days ago but random devices keep connecting. Im noticing my wifi becoming very slow with mult
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Your Home Network
@user_h3amf3 This bears repeating; "Bear in mind that we've seen many posts here that the MoCA feature gets turned back on with their overnight re-boots / updates for the device. The best policy is to be sure to use that POE filter !"
App says things are connected, devices say they're paused
Every device in my house is having this issue, my app says they're connected with great signal, but the device itself says that I need to sign in but then that the device is paused and I need to go to the app. I've restarted gateway, restarted my devices, unplugged the modem for various amounts of
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user_javc1e To enable MOCA on your device go to the gateway login (10.0.0.1).Default login info is:Username: admin (all lowercase)Password: passwordOnce in you will find the drop down on the left of the screen that labeled “Connections”.Click the dro
MOCA
How do I check if my xfinity router has MoCA enabled? Not able to login to router settings - keeps saying incorrect username/password.
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You might be shutting off MoCA on your neighbors gateway. After you disable it, drop your WiFi or Ethernet connection, then connect again. Perhaps you'll be on another neighbors gateway then or perhaps yours. How can you tell who's gateway yo
Moca filter
I have not had this issue in 8 years of having Xfinity until this weekend. I am seeking unwanted devices connecting to my network. I have tried to change passwords and wifi name. Nothing works. I have also tried to toggle on and off the MoCa filter but I am still getting devices connected. Any ideas
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@XfinityJessicaA Hi Jessica, thank you for the reply. I actually was able to chat with someone already that assisted me with scheduling a technician. Tech came out on Monday morning and installed a MoCA filter on the back of my modem with solved
How can I disable MoCa?
Hello, I am having issues disabling MoCa. I have read through some of the previous forum threads on this issue and attempted the solutions provided to no avail. I have tried unplugging coax cable and disabling MoCa on admin page, all this does is disable it but as soon as the coax cable is plugged b
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New Xfinity user / no internet
Hi, I started my Xfinity service last week. I had some immediate issues with my neighbors devices appearing on my network and vise versa, this caused spotty and slow connection but I resolved the issue by disabling moCA in my router settings. This solution worked for a couple of days for both my ne
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Your Home Network
There was a double data reporting issue. They even changed historical data to reflect double data use. Perhaps you are impacted by that too. https://forums.xfinity.com/conversations/customer-service/data-usage-problem/65248627697e8c6b344613b3?
Double data usage
My data usage has doubled and tripled since August. I need a daily breakdown with ip addresses. How do I get it?
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Nope, that one won't work. It's only 5 to 1002. MoCA operates at a frequency above that. You'll need to use a splitter as I recommended. Here's one that's currently available on Amazon; https://www.amazon.com/Antronix-MMC1002H-B-Splitter-Fronti
Has anyone successfully setup and used MoCa on Xfinity Modem
Hi All, I've recently moved to Xfinity. I noticed that MoCA is available in-built with the modem i've received. Does that mean I will need just one more MoCA adapter plugged into my co-ax upstairs to use internet over ethernet instead of wifi? I'm a li'l confused, Appreciate it i
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@CallanWeir Hire a local low voltage electrician. Another possible option. If you have coax cable jacks in both rooms, MoCA adapters may be a solution for you. Ask your boss if they are o/k. You can Google "MoCA adapters" for more info. Good luck
Installation of New Ethernet Port
One of the requirements for my job is to have a hardline internet connection and to do that I need to get an ethernet cable hardwired up to my office. We have one downstairs that we use for our wifi router, but I can't exactly snake 25 feet of cable up the stairs. How would I go about doing this?
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@user_8m3z6i Typically they don't allow two separate cable modems at one address. You could get the office wired up with coax and use a MoCA adapter instead. MoCA is an alternate hardwired way to connect devices to a home network if ethernet cablin
Work from home
I have an Xfinity modem in my living room and run an Ethernet cable through my house to connect my laptop in my office as I work from home. Would like to stop connecting that way. Can I have another line installed directly into my office and run a 2nd modem there?
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Hi there and welcome to Comcast @user_9f2484. Thank you so much for reaching out to us about your moca configuration. Here is a Diagram you can refer to https://forums.xfinity.com/conversations/your-home-network/moca-setup-diagram-and-questions/60ab4
MoCA 2.0 adapter connects to XB7 gateway but MoCA 2.5 adapter doesn't
Hi - I connected a MoCA bonded 2.0 adapter to a coax jack and it works well with my MoCA-enabled XB7 gateway, but the resulting speed via ethernet cable to my computer maxes out at around 450 mbps. I have 1200 mbps service, so I purchased a MoCA 2.5 adapter to get a faster speed, but this adapter wo
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Yup, it's rare but it happens, sadly. Seems like you even checked your MoCA filter which would have been my other suggestion. Are you all fixed up at this time anyways or still waiting for the engineering team to resolve?
Someone else’s recordings showing on my account!
This is the second time this has happened in the last two months. Out of nowhere, my DVR (both on the physical box and Stream App) is showing somebody else's recordings. My box is now flooded with shows that recorded days ago, which were not there this morning. Clearly something is mixed-up as th
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YW and good luck ! PS: You also have the option of using a combo grounding block with a built-in MoCA filter. You can tell the difference by its longer length: Link here Feel free to post back if you have more questions.
MoCa Help request
Hi. Hoping to get help with setting up MoCA. I have an Xfinity XB8 Gateway and a Gigabyte plan. It is on the second floor. I get very good coverage throughout the house, even in the basement two floors below. Comcast wired the house when we moved in 30 years ago for televisions. We have since redon
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Did you mean POE filter or a Power "injector" ? If it's the former, then not if you put it on the input port of the first splitter off of the drop line coming directly from the street / pole. And are you sure that the MoCA feature is actually enabled
Having issues with setting up Moca with the XB7 gateway
Hi, i am currently setting up the screenbeam moca adapters to the xb7 and am receiving no coax signal. My guess to this problem is that 1, the moca is not enabled on the XB7 (I currently do not have access to the gateway login) or 2, a 4 way spiltter that is incompatible with the adapters that is pr
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PoE filter
Is there a way to tell remotely whether my building has a PoE filter installed, or does it require a tech to come out and verify? I recently moved into a new apartment and want to set up a MoCA network, but don't want to attempt it without verifying the presence of a PoE filter.
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Your Home Network
They will only be available on that particular DVR and the TV it is connected to.___________@andyrossNo, not quite. If you have multiple dvrs or X1 boxes they will still be available for viewing. The cloud is only used for access via mobile/website.
Max of Six Recordings Starts March 2020
Beginning Friday, March 20, 2020, you will be able to record a maximum of 6 programs at one time. I have two xg1-v4 DVRs in the house. Does that mean 6 per box?
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I'm in the Memphis area as well and can confirm everything you said. Some days my 1GB service going directly to the modem on a cat7 is getting 296-350 and sometimes 60. I have a tech come back out and really has no idea.I added a MoCa network to mini
XB7 vs XB6 initial performance disappointment
My wired download speed on the XB6 was over 1100 Mbps. The wired speed on the new XB7 caps out at 950 Mbps.Is this modem relatively deficient, or has the overhead cushion on my gigabit service been eliminated?The wireless speeds are also not as robust throughout the house as the service I enjoyed wi
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I still see the device; how've, I've paused it. I also saw a Generic Android device that I removed. Is it possible they've found my password? I saw the messages about the MoCA filter. I've ordered one and can't wait to receive it. Will that al
Arris device connected to my Gateway
Hello, I've noticed a number of customers complaining that an Arris device connected to their network and I experienced the same problem recently with my Gateway. What I haven't seen here is a definitive way to resolve this or definite problem in the security that allows this to happen. Why is it sp
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@flatlander3 thanks for the reply. I’ve seen several forum posts mentioning to add a MoCa filter. I don’t have a cable box so I would just be able to install this direction onto the gateway? I saw a couple posts mentioning that the filter needs to b
Seeing 30+ devices connected to my gateway via MoCa
I recently moved into an apartment and set up my Xfinity gateway. Shortly after I realized unauthorized devices began to access my gateway. I paused those devices but more kept popping up. I used the admin tool realize that these devices were connected via MoCa. I was even able to see these devices
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Some tips for improving WiFi performance; http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal https://forums.xfinity.com/conversations/internet/answered-how-to-improve-your-xfinity-wifi/602da486c5375f08cd
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Xb8 loses internet
I recently upgraded to an XB8. I have great Wi-Fi connection throughout my house, but when I go into other rooms the connection doesn’t have internet. If I come back near the XB8, I have to turn off Wi-Fi on my phone then turn it back on to get internet connection. Again, I don’t lose Wi-Fi, just in
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