I want to enable 2FA on my account for the obvious reason that my primary Xfinity email acct. is tied to various other important accounts. Gain control of my primary email and a bad actor will have an easier time changing passwords on those other accounts. When I go into Xfinity to setup 2FA, the pr

I received a text from the same source that sends Xfinity codes when signing into my account. However, it seems suspect. The text says "Hi {my first name), it's Xfinity Assistant. To ensure you get the best experience Xfinity proactively monitors the networ. Our tools have identified an issue with y

I have an Insignia Fire TV and Yamaha soundbar. Here's what I'd like to be able to do with my XR15 remote and I need to know if this is possible. 1) Control Power for the TV 2) Control the volume up/down for the soundbar 3) For the TV inputs, I plan on using the Insignia remote 4) For the Apple TV,

My mother is disabled. We have been loyal Xfinity customers for several years and have appreciated the discounts previously available through the Affordable Connectivity Program (ACP), which allowed us to maintain our service at a reasonable rate. As you know, the ACP benefit ended last year. At tha

I called and changed my plan around 3 weeks ago, and my balance hasn't changed yet. How long does the change take?

I've been recording Formula 1 Auto races, comentary, practice sesions and such with the X1 DVR. On every single one of eight or nine programs so far, the recording ends between five and fifteen minutes before the end of the broadcast program. This is very irratating and makes the DVR feature pretty

I ordered internet for a new house I'm working on purchasing and was set to close 12/6. Ordered the internet online with delayed shipping. Site said item would be delivered within 2 business days of the dealyed shipping day selected. I selected 12/11 for the ship date as I planned to start getting t

We are having a new fence installed, and they cut the internet line outside. Our internet has stopped working. Can you please send someone to fix the cut line?

New customer here. Started a week ago by putting in my address and starting an order, but the Xfinity website froze on me, twice. Went to Xfinity store today and they found my order but it was confusing them. They gave me a big black modem/router that I took to my new house and plugged in, but I can

Is there a way for me to get a receipt when I make a payment?

My wife and I have separate comcast email addresses, but both are on the same comcast account. Is it possible to have all emails sent to one of the addresses automatically sent to the other address?

⁹Used to have the ability to watch programming in a "slow motion" format No longer works Wish you would return that function, or even better - a frame by frame button on the remote (Direct TV has this functionality ) This is a Very helpful feature regarding sporting events (and other things) Not hav

Just got the latest X1 cable box, which works fine but there doesn't seem to be a time or channel display on the box. Is that correct?

Hello, After dealing with this over several weeks , which included several contact by phone & IM with Xfinity support. I thought I'd try here. The issue seems to occur mainly durring specfic times of day (currently around 9-11am , and again in afternoon from 4-7pm) . The outages last anywhere from b

I am extremely upset with Xfinity right now! I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. They even put the poles.I always get electric then 2 - 6 weeks later I get internet! Why you have 4000

Hi. I am having issues getting full upload speeds from my home internet. My advertised tier is 1100/300Mbps , and i am consistently getting less than 100Mbps upload. A few notes: my overall connection is fine. My download speeds are 1100+Mbps. So everything is 'ok' overall, but the uploads cannot re

Hi I'm moving tomorrow and need to transfer my Internet service with me. But when I use the moving service from Xfinity it said "Another customer has service at your new address, so we have to schedule your installation out at least five days and close your old account the same day you install." How

As the subject says my Two Factor Authentication linked to my cell phone has stopped sending me my codes that I need to access my e-mail. I have to keep sending them to my backup e-mail instead. Yes, my proper cell phone number is setup on my account.

Problem started with people not hearing when I called on my land line. After live agent chat three times to try a get a resolution to the problem it has gotten worse. Cannot call out now. Help!

3-4 issues with insignia TV. Xfinity remote isn’t linking to tv, my profile is missing, irritating voice over that I cannot seem to get rid of - says everything that shows on each channel. I’m lost trying to figure this out with the written instructions